Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.
MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).
MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.
Essential Functions :
- Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
- Establish positive long-term client relations
- Educate and train clients, research problems and coordinate solutions between the laboratory and client
- Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
- Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
- Maintain knowledge of competitors and their presence in assigned territory
Job Qualifications : General K nowledge, S kills, and A bilities (KSA's) required
1-3 years of successful customer service experience.Well-developed multi-tasking, organizational skills, and detail orientation are key to successEnergy, motivation, enthusiasm, and integrityExcellent written and verbal communication skillsMust demonstrate sound judgment and decision-making abilityComputer proficiency in MS Office, Excel, e-mail and internet functionsKnowledge of laboratory testing and competing products.Must be able to travel within the coverage area and occasionally nationwidePhysical Demands : Physical, Mental and Workplace Environment Conditions
Use hands to handle, control, or feel objects, tools, or controlsAbility to sit, stand and walkAbility to drive motor vehicleWorkplace Conditions : Workplace Environment Conditions
Requires frequent traveling by motor vehicleMay be exposed to various workplace environments when meeting with customersEducation and Certifications :
Medical Assistant certification or Associate Degree, BA / BS preferred.We Offer :
Competitive SalaryCompany CarMedical, Dental & Vision InsuranceShort and Long Term DisabilityLife InsuranceDependent Care Flex Spending AccountVoluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)Identity Theft Protection401(k) PlanPaid Vacation & HolidayBusiness Professional EnvironmentVisit us at
Medical Diagnostic Laboratories, LLC is an equal opportunity employer.