The
Learning and
Development
Representative
will assume
but not
be
limited to
, the following
responsibilities :
Conducts new employee onboarding sessions, including use of computers and software applications
Assists
in designing training manuals and related materials, training classes, and training procedures.
Assists
with the facilitation of training sessions and developmental programs to help credit union personnel become proficient and knowledgeable.
Tracks the progress of employee training through routine tests,
observation
, and feedback from leaders.
Assists
with creating relevant surveys that help evaluate the effectiveness of training. Gathers and monitors participants' feedback while evaluating the effectiveness of training format and content
Maintain and manage the Learning Management System (LMS).
The successful candidate will possess the following education, knowledge and skillsets
Two-year college degree, or completion of a specialized certification preferred.
One to two years of related experience in an organizational development, training, or teaching environment.
One to two years of experience in the finance industry, especially in the areas of branch operations, member service, and sales.
Excellent communications skills with demonstrated ability to correspond with all levels of staff, members, and
general public
Knowledge of training systems, methods, and resources including Computer Based Training, eLearning, classroom training, self-study, and small / large group training.
We provide competitive compensation and benefits package that includes :
Health, dental, and vision plans
401(k) plan
Life insurance
Paid Time Off (PTO) Plan
Paid holidays
Tuition Reimbursement
EOE
J-18808-Ljbffr
Learning Development • Altadena, CA, US