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Knowledge Manager, Share Point Administrator

Knowledge Manager, Share Point Administrator

TekWissen LLCCA, United States
5 days ago
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose : to help make the world healthier, cleaner, and more sustainable.

Job Title : Knowledge Manager, Share Point Administrator

Duration : 9 Months

Location : Remote

Job Type : Temporary Assignment

Work Type : Remote

Job Description :

  • Project Farma is undertaking a strategic initiative to improve how knowledge and resources are organized, accessed, and maintained across our organization.
  • We are seeking an independent contractor (with potential for full time status) to support this effort by assessing our current knowledge landscape, identifying gaps, and proposing a more intuitive and sustainable structure for organizing processes, documentation and tools.
  • In this role, you'll be the go-to expert for overseeing all knowledge-related activities, including the management, capturing, sharing and accessibility of knowledge assets.
  • As a Knowledge Manager you will work alongside internal stakeholders to create, promote and optimize the usage of Project Farma's knowledge assets within a SharePoint environment.
  • This is a remote-based, project-focused contract role ideal for someone with experience in knowledge management, library science, and systems design.

Responsibilities

  • Conduct a comprehensive audit of existing processes, documentation and knowledge assets across various departments.
  • Map where information currently resides, assess the structure, and identify redundancies, inconsistencies, and access issues.
  • Identify critical information gaps.
  • Collaborate with internal department stakeholders to understand needs and priorities for knowledge accessibility and use.
  • Encourage a culture of knowledge-sharing and collaborative workflow among the wider organization to improve cross-functional collaboration and ensure that all knowledge is consistent, accurate, current, and relevant.
  • Design an updated, user-friendly folder structure and organizational system for storing and sharing company content (primarily in SharePoint).
  • Recommend structure / naming conventions and governance standards to support long-term maintenance and ease of use.
  • Develop guidance or templates to support consistent documentation practices going forward.
  • Proven experience in knowledge management, or information architecture.
  • Understanding of global HR practices and documentation needs across diverse geographies preferred.
  • Develop and enforce style guides, templates, taxonomy, and governance frameworks to standardize content creation and maintenance plans with writers across the business
  • Establish and implement a governance framework to ensure long-term consistency, accuracy, and accessibility of knowledge assets, including clear ownership, maintenance schedules, and update protocols for SharePoint content.
  • 2 / 2

    • Metrics for Success

    Knowledge Audit Completion

  • Completion of a comprehensive audit of existing documentation and knowledge assets within the first 4 6 weeks of project kick off

    • Improved Content Accessibility

  • Reduction in time spent by employees locating key documents (e.g., 30% improvement based on user feedback).

    • SharePoint Structure Implementation

  • Deployment of a new folder structure and information architecture with at least 90% stakeholder adoption within the project timeline.

    • Governance Framework Adoption

  • Governance standards and maintenance protocols established and accepted by all relevant departments.

    • Content Quality and Consistency

  • Increase in standardized documentation using templates and style guides

    • Training and Enablement

  • Delivery of training or guidance materials with measurable engagement

    • Reduction in Redundancy

  • Elimination of duplicate or outdated documents

    • Experience Required

  • BS in Library Science, Business Administration, or Information Technology preferred.
  • 7+ years in knowledge management, documentation strategy, or related leadership roles in a high growth environment.
  • Proven success leading knowledge strategies and optimization initiatives.
  • SharePoint subject matter expert
  • Ability to partner with all levels and stakeholders for the planning and execution of communication and knowledge sharing.
  • Strong organizational and analytical skills, with attention to detail and an eye for usability.
  • Experience working with cloud-based file storage and collaboration tools (e.g., SharePoint, Google Drive).
  • Self-directed and able to manage a short-term project with minimal supervision.
  • Excellent communication and collaboration skills; able to influence cross-functional partners and drive adoption.
  • Passionate about user experience, self-service, and knowledge as a strategic business driver.
  • Skilled at navigating ambiguity, rapid change, and setting organizations up for scale.
  • Focus on developing, auditing, and maintaining high quality content in the SharePoint Knowledge base.

    • Must haves :

  • Sharepoint SME, creating sharepoint systems / revamping
  • Library science experience (More solid Systems admin experience)
  • Strategic operator use to streamlining systems and implementing change
  • Works well alone
  • Cloud based storage and filing systems experience
  • Experience working with high level stakeholder experience
  • Project management experience
  • Data organization skills
  • Experience with creating user guides and SOPs

    • Nice to haves :

  • Pharma Background with similar life sciences experience

    • TekWissen Group is an equal opportunity employer supporting workforce diversity.

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