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Front Desk Sales Associate / Social Media Coordinator
Front Desk Sales Associate / Social Media CoordinatorThe Lash Lounge Oakland - Rockridge • Oakland, CA, US
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Front Desk Sales Associate / Social Media Coordinator

Front Desk Sales Associate / Social Media Coordinator

The Lash Lounge Oakland - Rockridge • Oakland, CA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description
*PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.

WHO WE ARE:


The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes.

WHO WE ARE LOOKING FOR:


We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.

RESPONSIBILITIES:


  • Increase membership sales and retail sales.
  • Meet weekly/monthly salon goals.
  • Professional phone etiquette
  • Greet and assist guests with check-in and check-out
  • Sell memberships, packages, and retail products
  • Answer phones, book appointments, and manage the front desk
  • Create and post engaging content on social media
  • Help promote specials, events, and services online
  • Support the team in delivering excellent customer service
  • Calling leads and providing service information.
  • Greet visitors and provide an excellent customer experience.
  • Book appointments in person or by phone.
  • Maintain a clean and inviting environment.
  • Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.
REQUIRED SKILLS:


  • 2+ years customer service or retail sales experience
  • 1+ years front desk experience
  • Strong attention to detail
  • Strong computer and phone skills
  • Required proficiency with Microsoft Word and Excel.
  • Ability to multitask in a fast-paced environment
  • Ability to work some weekends and evenings
  • Strong customer service skills and the ability to work professionally with the public.
  • Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?


  • Hourly wage; commensurate with experience + Commissions on sales
  • Promotion opportunities
  • Free lash extensions and all other salon services
  • Discounts on retail products
  • Positive work culture
Position will start off at full-time for a month and then will go to part-time.

Part-Time Schedule
Three days during the week, 12-8 pm
Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm

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Front Desk Sales Associate / Social Media Coordinator • Oakland, CA, US

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