Experienced Service Dispatcher

Job Description

Job Description

Job Title : Service Dispatcher – Ford

Location : Classic Ford Lincoln of Columbia (Mills Automotive Group)

Address : 177 Greystone Blvd, Columbia, SC 29210

Job Type : Full-time

Job Overview :

Classic Ford Lincoln of Columbia, part of Mills Automotive Group, is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a self-starter with excellent organizational skills and a strong ability to lead a team. In this role, you will be responsible for increasing production in the shop, ensuring the flow of work is moving smoothly, maintaining a clean and organized shop environment, and supporting the Shop Foreman with technician training. This is a hands-on leadership position, working directly with the Service Manager, Service Advisors, Shop Foreman, and technicians to oversee day-to-day shop operations.

Key Responsibilities :

• Lead and Manage the daily operations of the service department to maximize efficiency and meet production goals.
• Increase Shop Productivity by effectively managing work flow, reducing downtime, and ensuring vehicles move quickly and efficiently through the repair process.
• Maintain a Clean Shop Environment : Ensure that the shop is well-maintained, organized, and meets safety standards.
• Assist with Technician Training : Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians.
• Collaborate with Team Members : Work directly with the Service Manager, Service Advisors, and technicians to ensure communication is clear and the service department is operating efficiently.
• Monitor Service Progress : Ensure that work is being completed within the expected timeframes and to high standards of quality.
• Foster a Positive Work Environment : Lead by example, maintaining a productive, supportive, and team-oriented atmosphere in the shop.
• Optimize Service Flow : Identify and implement process improvements to enhance the efficiency and effectiveness of the service department.

Qualifications :

What We Offer :

About Us :

Classic Ford Lincoln of Columbia is part of Mills Automotive Group, a well-established name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency.

How to Apply :

If you’re an organized, self-motivated individual with a passion for leadership and the automotive industry, we want to hear from you! Please submit your resume and cover letter to our HR team at [insert email / website] or apply directly through our website.

This is a fantastic opportunity for someone looking to make an impact and grow with an exciting, fast-paced service department!