Patient Access Rep | Specialty Services & Rehab | Full Time

Patient Access Rep | Specialty Services & Rehab | Full Time

Responsibilities / Duties :

• Performs admission functions for all patients.
• Responsible for admissions and outpatient procedures and verifying insurance eligibility.
• Responsible for interviewing patients or their representative, where admission is unscheduled, for personal information or verifying information already on file, including emergency numbers and insurance information.
• Responsible for obtaining signatures on general consent.
• Provides information to the patient / representative about billing, complaint process, patient rights, HIPPA and visiting hours. Distributes organization literature.
• Responsible for collection of payments, recording, and forwarding to Patient Financial Services.
• Refers patient to the Patient Financial Counselor when financial arrangements need to be made.
• Answers the phone and communicates information to the appropriate person.
• Maintains supplies in a neat and orderly environment.
• Supports the orientation and onboarding of new employees.
• Other duties as assigned.

Specific to the Clinic Setting :

Specific to the Hospital Setting :

Education / Experience :

Professional Skills & Expectations :

Physical Requirements & Demands :

Environmental Conditions :

Management reserves the right to assign or reassign duties and responsibilities to this job. This job description is subject to change at any time with or without notice.