Talent.com
Patient Financial Counselor- Hybrid in CT
Patient Financial Counselor- Hybrid in CTRia Health • New Haven, CT, US
Patient Financial Counselor- Hybrid in CT

Patient Financial Counselor- Hybrid in CT

Ria Health • New Haven, CT, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity. Our existing investors SV Health, BPEA and SOSV also participated in the Series B. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health. Ria Health will enable patients to achieve long term success in reducing or eliminating their alcohol consumption, and live healthier and happier lives. We are seeking a Clinical Intake / Triage Nurse to join our rapidly growing team.

JOIN THE RIA HEALTH TEAM!

Join the team that integrates medical care, behavioral support, and technology tools to help members achieve their personal goals in treating heavy alcohol use and addition. Ria Health delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, targeted protocols, and a technology platform to help members achieve lasting improvements in their quality of life. Ria’s published outcomes data set the standard for effectiveness in alcohol treatment. The Ria program is delivered through telehealth and partners with physicians and nurse practitioners to provide clinical expertise and manage care and outcomes for Ria Health members.

WORK AT RIA HEALTH AS A Patient Financial Counselor Ria Health is seeking a Patient Financial Counselor.

This is a hybrid role based in Connecticut, requiring a few in-office days each month.

PRINCIPLE DUTIES and ESSENTIAL RESPONSIBILITIES

  • Obtain authorizations for UHC members, as well as any future payers who require an authorization.
  • Basic knowledge on how to submit prior authorization requests to insurance carriers.
  • Obtains and tracks authorizations as required by payers.
  • Responsible for all patient communication (Both via the phone or application) that is related to billing issues.
  • Responsible for patient Accounts Receivable.
  • Assess patient balances to ensure accurate billing and provide follow-up on patient balances.
  • Responsible for the upcoming appointment list to see if patients have an open balance.
  • Responsible for the inactive COF report.
  • Responsible for all assigned worklists related to patient issues.
  • Responsible for the Self Pay Collection Worklist.
  • Responsible for the Billing Worklist. (customer service)
  • Responsible for working the Correspondence Unpostable list for Patient Statement Review.
  • Responsible for patient refunds related to Commercial patients.
  • Responsible for patient insurance eligibility issues.
  • Basic knowledge of how to perform timely insurance benefit verifications to determine eligibility and cost-share amount for new and existing patients.
  • Understand payer contract and billing requirements.
  • Regularly review contract terms and conditions to confirm billing accuracy.
  • Responsible for creating patient payment plans when deemed appropriate.
  • Maintain a high degree of professionalism in all daily correspondence.
  • Proficient computer skills to navigate quickly through our practice software system.
  • Other duties and responsibilities as directed by the Manager.
  • Maintain HIPAA guidelines and high level of discretion due to the sensitivity of information.

Required skills and experience :

  • Associates degree or equivalent experience preferred
  • AthenNet experience required
  • 2+ years of experience in the medical billing field
  • Strong medical coding, ICD-10, CPT knowledge preferred
  • Familiarity with medical terminology and billing processes / principles
  • Familiarity with medical policies and payer contracts preferred
  • Maintain integrity and tenacity while working accounts
  • Ability to identify, understand, and escalate potential issues
  • Ability to collaborate with key internal and external teams
  • Ability to solve problems and set priorities
  • Ability to work independently with minimal supervision
  • Must be organized and self-motivated
  • Attention to detail and ability to multitask
  • Exceptional written and verbal communication skills with internal and external customers
  • MAKE AN IMPACT AT A CRITICAL TIME

    The pandemic has caused a global crisis; there has been a tremendous increase in anxiety, trauma, and stress for millions of people, increasing the misuse of alcohol. As a result, Ria Health has experienced a 500% increase in demand from patients seeking a specialized treatment program for alcohol misuse. We seek team members motivated to provide high-quality, patient-centered, evidence-based care through telemedicine that improves the health and wellbeing of the people we support.

    ENJOY MANY RIA HEALTH BENEFITS

  • Join a team of Mission-driven professionals dedicated to offering a next-generation solution in the treatment of heavy alcohol use and addiction
  • Experience professional growth within a rapidly expanding tech-healthcare company
  • Upward professional mobility
  • Direction / Coaching / Mentorship from a highly experienced leadership team
  • Competitive compensation
  • Telehealth training and development
  • Unlimited PTO for full-time team members
  • This is a hybrid role based in Connecticut, requiring a few in-office days each month.

    EQUAL EMPLOYMENT OPPORTUNITY

    Ria Health provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Ria Health Vision :

    A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder.

    Ria Health Mission :

    We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better.

    Ria Health Values :

    Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support.

    Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes.

    Teamwork – working together, we will achieve great things.

    Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.

    Always Learning – We celebrate curiosity and discovery through development and research.

    Create a job alert for this search

    Financial Counselor • New Haven, CT, US

    Related jobs
    Patient Account Representative

    Patient Account Representative

    Northwell Health • Yaphank, NY, United States
    Full-time
    Assists in monitoring the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and pro...Show more
    Last updated: 11 days ago • Promoted
    Home Care Physical Therapist - Peconic East - 10k Student Loan Repayment / Retention Bonus

    Home Care Physical Therapist - Peconic East - 10k Student Loan Repayment / Retention Bonus

    Northwell Health • Riverhead, NY, United States
    Full-time
    Evaluates and treats patients with disabilities, injuries, and / or diseases using physical, chemical and mechanical means in accordance with the written and signed prescription and / or referral of a ...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist

    Physical Therapist

    Northwell Health • Riverhead, NY, United States
    Full-time
    Organizes and conducts medically prescribed physical therapy programs in the hospital to restore function and prevent disability following disease, injury, or loss of a body part; helps patient rea...Show more
    Last updated: 30+ days ago • Promoted
    Outpatient Physical Therapist

    Outpatient Physical Therapist

    Jobot • Wallingford, CT, US
    Full-time
    Nationally recognized healthcare provider - Therapist lead organization - On-Site Pool - Full Gym - innovative and supportive culture with a career ladder!. This Jobot Job is hosted by : Ben Eberly.A...Show more
    Last updated: 21 days ago • Promoted
    Travel Clinic Physical Therapist

    Travel Clinic Physical Therapist

    Ascentia Staffing • Wallingford, CT, US
    Full-time
    Ascentia Staffing is seeking a travel Clinic Physical Therapist for a travel job in Wallingford, Connecticut.Job Description & Requirements. A Travel Physical Therapist is needed in Wallingford,...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist - Outpatient

    Physical Therapist - Outpatient

    Northwell Health • Riverhead, NY, United States
    Full-time
    FlexStaff is seeking a Physical Therapist.Physical Therapy, Occupational Therapy, Speech Therapy, Massage and Acupuncture services located in. Their clinics have well-trained support staff, as well ...Show more
    Last updated: 30+ days ago • Promoted
    SUBSTANCE USE COUNSELOR

    SUBSTANCE USE COUNSELOR

    Family Service League Inc. • Riverhead, NY, US
    Full-time
    Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 s...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist - $2,022 per week

    Travel Physical Therapist - $2,022 per week

    TNAA TotalMed Allied • Newington, CT, United States
    Full-time
    TNAA TotalMed Allied is seeking a travel Physical Therapist for a travel job in Newington, Connecticut.Job Description & Requirements. We are looking for a Physical Therapist (PT) for an immediate t...Show more
    Last updated: 4 days ago • Promoted
    Travel Outpatient Physical Therapist - $1,940 per week

    Travel Outpatient Physical Therapist - $1,940 per week

    Core Medical Group • Wallingford, CT, United States
    Permanent +1
    Core Medical Group is seeking a travel Physical Therapist for a travel job in Wallingford, Connecticut.Job Description & Requirements. Client in CT seeking Physical Therapist : Outpatient / Clinic.We a...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Mental Health Counselor (LMHC) - Sherman, CT

    Licensed Mental Health Counselor (LMHC) - Sherman, CT

    LifeStance Health • Sherman, CT, US
    Full-time
    We are actively looking to hire talented therapists in the Carmel, NY location, who are passionate about patient care and committed to clinical excellence. Wanting to deliver high quality behavioral...Show more
    Last updated: 30+ days ago • Promoted
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    Prime HealthCare Staffing • Wallingford, CT, US
    Full-time
    Prime HealthCare Staffing is seeking a travel Outpatient Physical Therapist for a travel job in Wallingford, Connecticut. Job Description & Requirements.Prime HealthCare Staffing is currently se...Show more
    Last updated: 30+ days ago • Promoted
    Home Care Physical Therapist Peconic East - 10k Student Loan Repayment / Retention Bonus

    Home Care Physical Therapist Peconic East - 10k Student Loan Repayment / Retention Bonus

    Northwell Health • Riverhead, NY, United States
    Full-time
    Evaluates and treats patients with disabilities, injuries, and / or diseases using physical, chemical and mechanical means in accordance with the written and signed prescription and / or referral of a ...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist - Flexible Per Diem Scheduling (Hiring Immediately)

    Physical Therapist - Flexible Per Diem Scheduling (Hiring Immediately)

    Middlesex Health • Waterbury, CT, US
    Part-time
    Physical Therapy services under medical prescription in accordance with Hospital regulation, State of Connecticut Practice Act and quality standards. Responsible for clinical oversight of PTA.Key du...Show more
    Last updated: 12 days ago • Promoted
    ObGyn

    ObGyn

    CompHealth • New Milford, Connecticut, US
    Full-time
    ObGyn physician job in Connecticut : Come practice in New Milford, located in picturesque Litchfield County, a few miles north off I-84 and 90 miles from Manhattan. CompHealth has relationships with...Show more
    Last updated: 30+ days ago • Promoted
    COUNSELOR

    COUNSELOR

    Family Service League Inc. • Riverhead, NY, US
    Full-time
    Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 s...Show more
    Last updated: 15 days ago • Promoted
    Travel Physical Therapist

    Travel Physical Therapist

    CompHealth Inc. • Aquebogue, NY, US
    Permanent
    Physical Therapist for a travel job in Aquebogue, New York.Job Description & Requirements.Some locum assignments can be as short as a day, others, years. Some are far from home, others are local...Show more
    Last updated: 7 days ago • Promoted
    Associate Patient Access Services Representative

    Associate Patient Access Services Representative

    Northwell Health • Port Jefferson, NY, United States
    Full-time
    Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Assists in performing pre-re...Show more
    Last updated: 30+ days ago • Promoted
    Patient Access Services Representative

    Patient Access Services Representative

    Northwell Health • Port Jefferson, NY, United States
    Full-time
    Job Description Per Diem (On Call).Performs a complete verification check on all health insurance coverage.Obtains all financial demogra...Show more
    Last updated: 30+ days ago • Promoted