Clinical Supervisor - Outpatient SUD Mental Health + Sign on Bonus

Clinical Manager

Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.

We stand behind our commitment to diversity, equity, and inclusion, which are the core of our company with our patients and employees. Our leadership team invests to enhance the programs we offer patients to expand access to care and offer flexibility. Patient care is at the heart of everything we do. We want your experience and expertise on our team! When you join our organization, you are connecting to a committed and caring group of colleagues.

We are currently in search of an experienced Clinical Manager for our Baltimore, MD location. The Clinical Manager at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services. This includes staffing all programs, as well as the training and development of all clinical staff. The Clinical Manager is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Clinical Manager in partnership with the Executive Director is responsible for managing Key Performance Indicators. This individual provides oversight and authority for ensuring compliance with Kolmac / CCG policies and procedures. The Clinical Manager has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

Responsibilities

In partnership with the Executive Director, the Clinical Manager is responsible for all staffing processes, including interviewing, training, staffing for all sessions / groups, performance management / annual evaluations as well as review of and approval of timecards.

In partnership with the Executive Director, the Clinical Manager addresses performance issues including disciplinary action (verbal and written) as needed.

In partnership with the Executive Director, the Clinical Manager is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, direct client care, clinical outcomes, program census and attendance, and Average Length of Stay.

In partnership with the Executive Director, the Clinical Manager is responsible for ensuring staff Key Performance Indicators including counselor direct care hours are being met.

The Clinical Manager sets a standard of clinical and professional excellence providing clear expectations and accountability for all clinical staff, including ensuring that all staff adhere to guiding principles.

Along with the Executive Director, the Clinical Manager is responsible for overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with established ethical guidelines and best practices.

The Clinical Manager performs regular employee reviews and provides feedback on their performance to help motivate their dedication to professional goals.

The Clinical Manager safeguards model fidelity ensuring that an evidence-based, harm reduction, and recovery-oriented approach to patient care is promoted and practiced.

The Clinical Manager is skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment Approaches, and assists in training clinical staff in these approaches.

The Clinical Manager provides supervision with a focus on performance management as well as clinical certification or licensure.

The Clinical Manager completes weekly clinical supervision documents within 24 hours of supervision and submits to clinical leadership in accordance with company clinical supervision policies.

The Clinical Manager ensures completion of clinical documentation including treatment plans, BAMs, group, individual, discharge summaries, and all other required documentation.

The Clinical Manager facilitates and documents weekly staff meetings and group supervision, and case consultations as needed.

The Clinical Manager regularly observes groups and individual sessions to ensure service delivery meets clinical standards.

The Clinical Manager completes and submits to clinical leadership the required number of active chart reviews as well as 100% of intake charts and 100% of discharge charts to ensure all treatment and documentation being provided is consistent with the organization's standards.

The Clinical Manager reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to.

The Clinical Manager reviews all admission, discharge, and other census data weekly for their program / area of responsibility.

The Clinical Manager coordinates with clinical leadership / Human Resources the on-boarding and termination status of all employees consistent with organization standards.

The Clinical Manager is responsible for carrying a reduced caseload. Temporary full caseload may be required based on program needs.

The Clinical Manager will be responsible for group coverage as needed.

The Clinical Manager provides support and direct intervention to staff members during client crises.

The Clinical Manager partners with the compliance team to maintain compliance with CARF standards and state regulations.

The Clinical Manager adheres to company operating policies and procedures.

The Clinical Manager collaborates with the medical director and other clinical / medical leadership to improve and develop clinical programming, ensuring Kolmac / CCG is implementing evidenced-based practices.

The Clinical Manager embodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team members.

The Clinical Manager must be willing to provide clinical trainings for the company that are outside of the assigned program / area of focus.

The Clinical Manager must be willing to perform marketing and outreach in the community to promote services and develop strategic partnerships with community stakeholders.

The Clinical Manager promotes the organization's image in a positive and professional manner.

Other duties as assigned.

Qualifications

Must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state you are employed.

Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders.

Minimum of 1 year experience in a supervisory / leadership position within the human services field.

Familiar with state / federal regulations, CARF standards, and DEA regulations when necessary.

Must have a minimum of 3 years working within the field of substance use disorder treatment.

Must become competent in Medication Assisted Treatment best practices.

Must be willing to work the hours that are required based on specific location.

Exhibits excellent written and oral communication skills.

Excellent documentation and computer skills required, including the use of electronic medical records.

Is engaging with staff and patients while promoting accountability that supports the organization's clinical outcomes and metrics.

Compliance with the ethical and professional standards and practices of counselors and therapists.

Initiative to lead and be proactive in critical situations. Advanced problem-solving and decision-making skills.

Knowledge of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques.

Licenses and Other Required Credentials :

LCADC, LCPC, LCSW-C, and SUD Approved Supervisor status in Maryland.

Direct Reports :

All clinical staff within the clinic or region.

We Offer :

Competitive Compensation

Full Benefits : Medical / Dental / Vision

Life Insurance

401K

Tuition Reimbursement

Paid Professional Development Time

Student Loan Repayment Program

Paid Vacation Time

And More!

The base salary range for this position starts at $80k and can go up dependent on experience; however, final compensation will be based on factors such as geographic location, relevant experience, education, licensure, and overall qualifications.

Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing!

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