Busser

Busser

ROLE PURPOSE!

To ensure Guests are seated at a clean and properly set table within the shortest amount of time possible. To maintain cleanliness of the restroom, perimeter of the building and parking lot. To work with W / Ws and Host / Hostesses to ensure Guests receive excellent service.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Promptly cleans and resets tables after each Guest's departure.
• Offers assistance to Guests by clearing away dishes and glassware, and refills beverages. Maintains cleanliness of restroom, perimeter of building and parking lot.
• Prepares coffee and iced tea to help Team Members serve Guests.
• Assisting with Guest needs as they arise, including but not limited to the below mentioned cleaning expectations :
• Checks cleanliness of the busstand from previous shift and notifies Manager of any problems. Sets up the busstand, restocks and prepares busstand for shift change and / or close.
• Checks high chairs and booster seats for cleanliness when resetting tables.
• Cleans and sanitizes throughout the shift, including taking out trash as needed.
• Prepares OTLE and / or close.

KEY DECISIONS

Influences :

MEASURES OF SUCCESS

QUALIFICATION REQUIREMENTS

COMPETENCIES PASSION FOR THE GUEST – Actively contributes to fun, friendly and engaging service.

COMMUNICATION – Keeps the lines of communication positive, open and productive.

PASSION & INITIATIVE – Keeps it fun and keeps up with the pace.

RELIABILITY & ACCOUNTABILITY – Works hard and delivers quality results.

FLEXIBILITY & STRESS TOLERANCE – Knows that anything can and will happen and handles uncertainty in a calm, controlled manner.

TEAMWORK & COLLABORATION – Fuels an environment where everyone pitches in and gets along.