IT Support & Systems Coordinator

IT Support & Systems Coordinator

📍 Indianapolis, IN | Bath & Cabinet Experts

Keep Our Team Connected & Powered Up

Are you a hands-on IT professional who loves solving problems, supporting people, and keeping operations running smoothly?

Bath & Cabinet Experts is looking for an IT Support & Systems Coordinator to be the go-to resource for everything technology — from employee support to device setup and system coordination.

You’ll play a key role in helping our team work efficiently across offices, showrooms, and field locations, ensuring every user and device is ready to perform.

💡 To learn more about career opportunities at Bath Experts, click here.

What You’ll Do

• Support the Team : Serve as the first point of contact for employee IT issues (hardware, software, and connectivity).
• Manage Devices : Oversee the full lifecycle of end-user equipment — from setup and configuration to deployment, decommissioning, and asset tracking.
• Coordinate Onboarding : Ensure new hires are equipped with the right devices and access from day one, partnering closely with HR and Recruiting.
• Collaborate with Our MSP Provider : Assign, triage, and escalate tickets, monitor SLA performance, and keep communication flowing between users and vendors.
• Enhance Systems : Help implement new software, refresh hardware, and support company-wide technology projects.
• Document & Improve : Maintain IT processes, support guides, and device standards while identifying ways to make them better.
• Protect Data : Uphold IT security standards and maintain confidentiality at all times.

What We’re Looking For

Why Bath & Cabinet Experts?

✨ Join us and help power the technology behind a Top Workplace that’s growing fast.