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Property Administrator

Property Administrator

UrbyDallas, TX, US
22 days ago
Job type
  • Full-time
Job description

Property Administrator

Our Property Administrator works closely with the management team to assist in the daily operations of the property. The PA is a collaborative team player that plays an active role in creating an enjoyable environment for both employees and residents on site.

Responsibilities

  • Assist in the daily operations of the property by efficiently communicating with prospective and existing residents in a timely manner.
  • Cover welcome desk during Resident Coordinator breaks and during busy periods.
  • Assist with retrieving and logging out packages from Amazon Locker.
  • Answer phone calls and manage the property e-mail inbox.
  • Assist residents with all requests in a timely manner.
  • Be available to assist residents with :
  • Ledgers + payment
  • Work orders in Entrata
  • Move in / out / transfer processes
  • Package + mail inquiries
  • Amenity spaces / kitchen rental
  • Setting up and fixing apps
  • Ensure Entrata is up to date with all resident information.
  • Conduct audits such as :
  • Storage
  • Bike
  • Ledgers
  • Create and maintain spreadsheet trackers.
  • Assist with A / R and reaching out to past residents that have a balance i.e. payment plans if needed or send to collections.
  • Coordinate "permission to enter' as needed for work orders and help maintenance with any requests.
  • Coordinate and work with security when residents have complaints.
  • Assist in Leasing as needed.
  • Handle the move in / out process for all residents.
  • Scan checks such as :
  • Affordable
  • Rent
  • Electric
  • Work closely with leaders to execute on-site events.
  • Assist with other projects that Management assigns.

Attributes

  • Ability to communicate effectively verbally and via e-mail
  • Highly developed customer service skills
  • Attention to detail and ability to multitask and stay organized
  • Desire to coach and develop team members
  • Proficiency in software systems relating to property management and or related industries
  • Employee Benefits

  • Generous PTO policy + EOY rollover
  • 10 paid company holidays
  • Paid parental leave
  • 401k + company match
  • Discounted employee rent program
  • Free parking + pre-tax commuter benefits
  • Monthly spot bonus programs
  • Employee referral incentive
  • Discounts at all in-house cafes
  • Gym + pool access at any of our Urby locations
  • 80% employer sponsored Cigna medical, dental, vision plans
  • HSA + FSA with up to $2,000 company match
  • Mental health support available through Ginger
  • Culture

  • Social work environment with fast paced start-up energy
  • Company outings including a beach party day!
  • Complimentary snacks and monthly team lunches
  • Casual but cool dress code
  • Growth + Development

  • Networking events
  • Exclusive trainings with inspirational industry experts
  • Cross-training programs
  • Tuition reimbursement
  • Due to high application volume, we will only reach out if we're moving forward with your application.

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    Property Administrator • Dallas, TX, US

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