Computer Clinical Team Assistant, Home Care

Site : Mass General Brigham Home Care, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

As a Computer Clinical Team Assistant, you are a vital connector in the circle of care—ensuring that home care clinicians have the accurate, timely, and organized information they need to deliver exceptional patient outcomes. Your work strengthens the bridge between technology, clinical teams, and the individuals who depend on home care services every day.

This position will work either 8am - 5pm or 8 : 30am - 5pm, M - F with a weekend rotation requirement every 5 - 6 weeks. This is a hybrid role working 3 days remote and 2 days in the office. This position will work out of our Braintree, MA office with the possibility of providing coverage at our Bridgewater, MA office as needed. This position may require on call coverage as necessary as well.

Job Summary

Provide computer support to clinicians in the daily operations of the computer devices and associated software applications.

Essential Functions

Provides desktop / endpoint device support.

• Demonstrate basic point-of-care device hardware and software operations and set-up, including accessory operations.
• Transmit, update and correct data in various systems, as directed by clinical supervision.
• Generate computer reports and provide appropriate follow-up for missing or erroneous data.

Qualifications

Education

Associate's Degree Computer Science preferred or Associate's Degree Related Field of Study preferred

Experience

Experience working in an office environment with computer desktops and software applications. 2-3 years required

Additional Job Details (if applicable)

We offer an environment where your technical expertise, attention to detail, and commitment to excellence are recognized and valued. You will have opportunities for continuous learning, exposure to interdisciplinary care teams, and the ability to contribute meaningfully to the health and well-being of individuals in their homes.

By joining our team, you become an essential link in delivering reliable, compassionate, and technology-supported home care—making a tangible difference every single day! Join our team today!

Remote Type

Hybrid

Work Location

45 Braintree Hill

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.42 - $27.74 / Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement :

Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.