Front Desk Sales Associate

Job Description

Job Description

FRONT DESK / SALES ASSOCIATE

Job Title : Sales Associate

Reports To : Clinic Manager

Function : Offering excellent customer service to guests and members, and assisting the clinic manager in daily operational tasks.

Essential Duties :

• Providing excellent service to members / guests by answering phone calls, checking members in and out for appointments, setting appointments, greeting members / guests upon arrival and selling and renewing memberships, calling inactive members to invite an appointment, log and relay member concerns to manager.
• Assists in maintaining professional, clean and organized front desk and reception area.
• Understands and applies strategic sales offerings (dues / cash, auto renewable, etc.)
• Assists in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.
• Assists in maintaining cleanliness of therapy rooms, common areas and store room, assist with stocking linen shelves and replacing full linen bags; assists with checking lotion supplies and assists with inventory.
• Other duties as assigned by Clinic Management.

Qualifications :

The requirements listed below are representative of the knowledge, skills, and / or ability required for this job.

Education, Skills and Experience :

Physical Demands :

Communications and Personal Interactions :