Operational Specialist (St Louis)PRI Global • St Louis, MO, United States

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Operational Specialist (St Louis)

PRI Global • St Louis, MO, United States

11 hours ago

Job type

Full-time

Job description

Role Overview

Title : Senior Specialist, Product Operations
Location : OFallon, Missouri (Main Campus)
Duration : 12 Months (Potential FTE conversion)

Key Responsibilities

Define, execute, and monitor onboarding and implementation processes for services (e.g., Name Validation Service).

Act as liaison with customers to clarify operational requirements and manage request intake.

Work cross-functionally with Product, Operations, and Technical teams to process customer requests.

Manage and track operational workflows, ensuring timely execution and SLA alignment.

Maintain audit-ready documentation and escalate issues as needed.

Top Required Skills

Excel / Access (Advanced) : pivot tables, lookups, data validation.

Qualtrics (Advanced) : form workflow and data capture.

Network Specifications (IntermediateAdvanced) : understanding of payments and funding operations.

Soft Skills :

Strong documentation and audit readiness.

Excellent collaboration and communication across functions.

Team Environment & Work Setup

Work Model : Hybrid (23 days onsite per week).

Hours : Standard St. Louis business hours; flexible daytime schedule.

Ideal Candidate Profile

25 years in Product Ops / Business Ops / Payment Ops / Data Ops.

Comfortable managing workflows, reporting, and operational tracking.

Proactive communicator with strong attention to detail.

Interested in long-term growth and potential FTE conversion.

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Specialist St Louis • St Louis, MO, United States

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