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Service & Installation Lead, 3rd Eye
Service & Installation Lead, 3rd EyeTerex • San Francisco, CA, US
No longer accepting applications
Service & Installation Lead, 3rd Eye

Service & Installation Lead, 3rd Eye

Terex • San Francisco, CA, US
30+ days ago
Job type
  • Permanent
Job description

Project Manager

Environmental Solutions Group - 3rd Eye

Austin, TX - Remote

Reports to : Manager, 3rd Eye Installations

Department : Sales and Marketing

Company Summary : 3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet.

Position Summary : Responsible for planning, budgeting, overseeing, documenting, and communicating all aspects of service and installation projects. This position relies on excellent verbal and electronic communication skills to coordinate activities, schedule resources, and identify and resolve project issues as they arise. This position will develop detailed timelines, activities, and tasks and hold team members accountable for performing the required responsibilities for on-target execution of projects. This position is responsible for the reporting of the project status to both internal stakeholders and customers reliably.

Essential Job Functions Include :

  • Responsible for managing all aspects of service and installation projects, including budgeting, timing, and resource allocation.
  • Communicates both verbally and electronically to internal stakeholders and external customers the status, issues, resolutions, and activities of projects.
  • Develops detailed timelines, resource requirements, equipment needs, and schedules activities for the service and installation teams.

Job Specifications :

  • Bachelor's Degree in Information Management, Information Systems, Business or Technical field or equivalent experience is required.
  • Minimum of 1-2 years' experience with project management.
  • Experience with Sales Force and Sales Force Field Service is a plus.
  • Experience with JDE is a plus.
  • Very strong working knowledge of Excel, PowerPoint, and other MS Office applications required.
  • Requires strong analytical abilities, as well as ability to effectively communicate with non-technical people.
  • Strong control of work processes from beginning to end is necessary. The job demands fast, but carefully thought-out results.
  • Must be able to handle multiple wide range tasks.
  • Must be able to assimilate information from multiple sources and react to the needs of each item.
  • Must be able to effectively communicate with senior internal and external customers as well as end-users of related products and services.
  • The candidate must also demonstrate the ability to work effectively in cross-functional teams.
  • Must be a self-starter and exercise substantial degree of judgment. High standards, high quality work is of utmost importance.
  • Knowledge, Skills, and Abilities :

    Ethics and Work Standards : Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities with both internal and external customers to be performed with a professional demeanor and that all participants be held accountable to this high standard.

    Communication : Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, Power Point and Excel. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests.

    Teamwork and Relationships : Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.

    Continual Improvement and Problem Resolution : Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost-effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.

    Accountability : Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner.

    Terex Overview : At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $5 billion publicly traded global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

    While our operations are global, each office or factory is a close-knit community. We value diversity, equity, and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us!

    Additional Information : We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision. Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M / F / D / V.

    If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

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