Job Description
Job Description
Salary : $25 / hr
MVM Moving and Storage is looking for a dedicated and responsible Crew Leader to lead our moving teams in delivering exceptional service to our customers. As a Crew Leader, you will oversee a team of movers, ensuring each job is executed efficiently, safely, and to our high standards of customer satisfaction.
Responsibilities :
- Lead Moving Crew : Directly manage and work alongside a team of movers to load, transport, and unload furniture and personal belongings.
- Customer Service : Be the primary point of contact for customers on moving day, addressing questions and concerns professionally and promptly.
- Job Preparation : Review job details in advance, inspect moving equipment and trucks for readiness, and ensure all necessary materials are available.
- Safety Oversight : Enforce safety protocols to prevent injuries and property damage, including accurate documentation of any incidents as required.
- Training & Supervision : Mentor and train team members in proper moving techniques, equipment use, and best practices for handling fragile items.
- Problem Solving : Resolve on-the-job challenges and make quick decisions to ensure the job stays on schedule.
- Record Keeping : Complete paperwork accurately and submit it promptly, ensuring all details about the job and crew performance are recorded.
Requirements :
Experience : Minimum 1 year of experience in moving or a related field. Previous leadership experience is highly preferred.Physical Stamina : Ability to lift heavy objects, stand, bend, and work for extended periods.Communication Skills : Strong verbal communication skills, able to provide clear instructions and foster a positive team environment.Valid Drivers License : A valid license with a clean driving record; CDL is a plus.Problem-Solving Skills : Ability to think on your feet and adapt to changing situations.Customer-Focused : Friendly, professional, and dedicated to providing excellent service to customers.Benefits :
Competitive pay with tip opportunitiesHealth, dental, and vision insurance optionsOpportunities for growth within the companyPaid training and certificationsPaid time off401kIf you are a motivated, reliable individual with a commitment to teamwork and customer service, wed love to hear from you!