HR Generalist

At TalentCount, we believe Human Resources is the engine that drives organizational success. A strong, people-centered culture sets the rhythm for any organization, and we take pride in partnering with and hiring high-EQ HR professionals who influence culture, align talent practices with business objectives, and support sustainable growth.

As an HR Generalist, you will play a critical role in delivering thoughtful, compliant, and employee-focused human resources support across a multi-site organization. This role manages day-to-day HR operations, employee relations, compliance, and process improvement while serving as a trusted advisor to leaders and employees. The HR Generalist partners closely with leadership to ensure consistent HR practices, informed decision-making, and a positive employee experience.

This is a direct-hire, onsite position.

Core Responsibilities

Employee Relations & HR Support

• Serve as a primary HR point of contact for employees and leaders, providing responsive, high-touch support.

• Maintain a regular onsite presence across multiple locations to build trust, understand workforce needs, and proactively address concerns.

• Respond to employee inquiries related to policies, procedures, benefits, and HR processes with professionalism, discretion, and empathy.

• Support employee benefits administration, including enrollments, life-event changes, annual open enrollment, and issue resolution.

• Maintain accurate benefits records and collaborate with vendors to resolve eligibility, billing, or coverage concerns.

Investigations & Corrective Action

• Conduct or support employee relations investigations, including interviews, fact-finding, documentation, and recommendations.

• Support progressive discipline and corrective action processes, ensuring consistency and compliance.

• Partner with leadership on investigation outcomes and next steps.

• Maintain confidential investigative files in accordance with legal and organizational requirements.

Onboarding, Orientation & Offboarding

• Manage end-to-end onboarding, including offer documentation, background checks, employment verification, HRIS setup, and benefits enrollment.

• Facilitate new-hire orientation sessions covering policies, culture, and benefits.

• Partner with leaders to ensure a smooth and consistent Day One experience.

• Manage offboarding processes, including exit interviews, separation documentation, final pay coordination, and system access removal.

HR Operations, Data & Compliance

• Maintain accurate employee records within the HRIS, including hires, transfers, job changes, and terminations.

• Support HR reporting, dashboards, and data analysis to inform leadership decisions and identify trends.

• Ensure compliance with all applicable federal, state, and local employment laws and internal policies.

• Conduct regular personnel file audits and maintain required postings and documentation.

• Coordinate and administer leaves of absence, including required notices, tracking, and return-to-work processes.

• Support workers' compensation claims and collaborate with carriers and leadership as needed.

• Assist with ADA interactive processes, documentation, and reasonable accommodations.

Training, Development & Culture Support

• Coach leaders on HR fundamentals such as documentation, attendance management, performance expectations, and effective communication.

• Support the development and delivery of HR trainings related to policies, professionalism, compliance, and people practices.

• Conduct listening sessions, pulse surveys, and engagement check-ins to assess morale and identify opportunities for improvement.

• Partner with leadership on recognition, communication, and culture-building initiatives.

Other Duties

• Participate in cross-functional projects, audits, process improvements, and policy implementation as assigned.

What We're Looking For

• 3–5 years of progressive Human Resources experience, ideally supporting multi-site or mission-driven organizations.

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

• HR certification (SHRM-CP, PHR, or similar) preferred.

• Working knowledge of employment laws, employee relations, leaves of absence, and HR compliance.

• Strong interpersonal, communication, and organizational skills with high attention to detail.

• Proven ability to maintain confidentiality and exercise sound judgment.

• Comfort working onsite and traveling between locations as needed.

• High emotional intelligence and a people-first approach to HR support.

This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of responsibilities. Duties and requirements may change based on organizational needs.