Job Description
Job Description
General Manager
Essential duties may include, but are not limited to the following :
- Strive to enhance our guest experiences at every opportunity by satisfying and exceeding their expectations.
- Increase sales and profit by building community relationships / partnerships and providing outstanding product and service.
- Ensure an effective work schedule is posted each week.
- Demonstrate effective interviewing skills for hiring only top performers.
- Responsible for all levels of staffing and new hire orientations.
- Ensure all training and certification processes are in place and 100% compliant.
- Responsible to provide clear development plans and performance reviews for management staff.
- Execute quarterly business plans through the use of systems, training, operation manuals and all other available resources.
- Assist Area Development Managers and / or Market Development Manager in the execution of marketing plans.
- Continually mentor AGM’s and AM’s in the operation of a Zaxby’s unit and prepare them for the future advancement.
- Review daily numbers each day of work and coach and praise their results.
- Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
Non-Essential Job Functions :
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following :Walking, standing or sitting for extended periods of time.
Lifting a minimum 50 lbs. overhead.Maintain effective audio-visual discrimination and perception needed for :Making observations.
Communicating with others.Reading and writing.Position Requirements :
Work a 48 hour week minimum.Prior to entering position, candidate must pass a drug screen and complete a background check and MVR check.Subject to periodic and random drug screening.Subject to annual background check and MVR check.In-store training program completed.Online ZFI GM test passed with a 90% or above.Successfully complete Phase 3 General Manager training program.