Job Description
Job Description
The Food and Beverage Floor Manager plays a pivotal role in ensuring the seamless and efficient operations within the restaurant and bar outlets. This individual is responsible for delivering excellence in guest service by developing teams, relationships with guests, providing personalized service, anticipating and delivering guests’ needs.
Lark Hotels offers full training and free meals, along with generous compensation, benefits, and Paid Time Off. You'll be challenged, and you'll learn, while contributing positively to a great organization.
Compensation : $60,000 yearly
Responsibilities :
- Be a hotel ambassador, exceeding core objectives and values.
- Act with ownership mentality and full accountability for people, product, and profit.
- Provide excellent, courteous, and professional service to guests, maintaining the hotel culture.
- Ensure overall cleanliness and safety, performing opening and closing procedures.
- Lead the team to surpass restaurant and bar targets, focusing on guest and team relations, efficiency, and revenue.
- Contribute strategically to hotel and food / beverage outlet development.
- Set service standards, address issues, and coach team for highest quality in all restaurant areas.
- Oversee food quality, safety, and cleanliness, conducting checks and making necessary adjustments.
- Solicit customer feedback, evaluate cost-effectiveness, and implement profit-enhancing measures.
- Manage personnel, conduct performance assessments, develop guest relationships, and ensure compliance with policies and regulations.
Qualifications :
2 - 5+ years of hospitality leadership in a restaurant and bar, preferably in a hotel environment.Knowledge of basic accounting principles and practices.Experience in administrative tasks.General knowledge of computer systems, PMS, POS, and Google Drive.Experience in leadership and customer service.The candidate has good problem-solving skills.Excellent time management and multi-tasking skills.Candidate is detail-oriented and highly organized.Candidate has excellent interpersonal, communication, and people skills.Works with professionalism and is self-driven.Demonstrates a deep understanding and appreciation of food and beverage culture, including the trends, the disruptors, the behaviors, and the complexities / opportunities.About Company
Nestled at 6,700 feet in Kyle Canyon, The Retreat on Charleston Peak offers a serene escape just 45 minutes from the Las Vegas Strip. Surrounded by the Spring Mountains National Forest, our rustic lodge provides a tranquil haven from city life. Guests can savor gourmet meals at the Canyon Restaurant, enjoy a cool drink amidst mountain vistas, relax in the bar room with a pool table, TVs, and other games, or explore nearby hiking trails. With three incredible event spaces, The Retreat is the perfect destination for weddings, celebrations, and special gatherings.
Our Values embody :
Integrity : We are honest, genuine, and transparent in our interactions.Concern for Others : We care for each other and our guests.Collaboration : We value diversity and the “come as you are” spirit and personality.Accountability : We make mistakes, learn from them, and strive for continuous improvement.Hospitality Soul : We have fun creating lifelong memories for each other and for our guests.