Temp Program Director - Overnight

Job Details Job Location : Navigation Center - Redwood City, CA Position Type : Full Time Salary Range : $39.42 - $55.28 Hourly Travel Percentage : Up to 50% Job Shift : Graveyard

ABOUT LIFEMOVES

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

POSITION PURPOSE

The San Mateo County Overnight Program Director plays a key role in supporting the daily operations, safety, and overall success of the program they are leading. This role models the agency’s values by treating everyone with respect and care, and creating a culture where clients and staff feel welcomed and empowered.

One major focus of this role is building strong team relationships, inspiring professional growth, and helping maintain a healthy and positive program culture. They provide trauma-informed guidance and supervision to their programs team, helping staff grow through coaching, mentoring, and encouragement. The role partners closely with leadership of the Program & Services Department to identify training needs, strengthen team communication, and ensure consistent delivery of high-quality, client-centered services and data input.

This role plays an important part in keeping the program safe and supportive. They work with staff and clients to identify safety concerns, provide education, and partner on solutions. They maintain strong relationships with community partners and funders, ensuring that contracts are followed and that external relationships stay positive and professional. Throughout all their work, this role leads with curiosity instead of assumptions, promotes continuous learning, and helps move the program forward with creativity, teamwork, and a focus on the mission.

LifeMoves Interim supportive Housing programs serve neighbors in time-based accommodations by providing more stability before their move to permanent housing and focusing on accommodations, meals, laundry, case management, and therapy. These sites are staffed 24 / 7 and this role provides oversight to staff on site and reports to the Director of Interim Supportive Housing. This position works first shift providing important resources, support, and training to our first shift programs team.

ESSENTIAL JOB RESPONSIBILITIES

• Manage daily program operations to ensure services are safe, welcoming, effective, and aligned with organizational goals.
• Support program administration, including budgeting, scheduling, and resource allocation to meet operational needs.
• Identify and address safety, training, and data-related needs in collaboration with staff and leadership.
• Provide timely verbal and written updates between program teams and leadership to ensure clear communication and accountability.
• Coach, mentor, and guide staff through trauma-informed, strengths-based supervision and continuous feedback.
• Lead team meetings, client meetings, and individual check-ins to promote alignment, problem-solving, and collaboration.
• Participate in hiring, onboarding, training, scheduling, and performance evaluation of staff.
• Ensure all client services are ethical, trauma-informed, and professional; support staff in planning and facilitating client workshops, groups, and activities.
• Provide direct client support when needed, including crisis intervention, referrals, and short-term case management.
• Oversee case management practices to ensure accurate, timely, and complete client documentation and records.
• Build and maintain effective partnerships with community organizations, service providers, and government agencies to enhance client resources.
• Ensure compliance with agency policies, funder expectations, and applicable regulations such as HUD and Fair Housing.
• Support continuous quality improvement efforts through audits, data review, and feedback to enhance service delivery and outcomes.
• Participate in required trainings, team initiatives, and agency-wide events; remain flexible to perform other duties as needed to support program and organizational success.

This is a temp position until March 2026

QUALIFICATIONS

COMPETENCIES

TRAVEL REQUIREMENTS

This position requires regular travel between agency sites, community partner locations, client service events, and internal and external meetings. As such :

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

COMPENSATION AND BENEFITS

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.

LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual / bi-cultural, of color, Native / Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685-5880.

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