Family Wealth Senior Fiduciary Advisor

Senior Fiduciary Advisor

Location : 127 Public Square, Cleveland Ohio

The Sr. Fiduciary Advisor is primarily responsible for fulfilling the fiduciary responsibilities of KeyBank by providing client advisory services to Ultra High Net Worth (UHNW) clients with a net-worth greater than 25MM and their beneficiaries. As a member of the Family Wealth relationship management team, they proactively collaborate with team members to build insights and solutions to attract, retain and grow UHNW client relationships. This role is entrusted with the responsibility of delivering the Family Wealth standard in ensuring consistent, sophisticated advisory delivery, while managing fiduciary risk. For Family Wealth legacy relationships, the Fiduciary Advisor serves as the primary point of contact and manages the day-to-day services and team interactions, in such cases, the role is responsible for the coordination and delivery of all Family Wealth services and ensures the client receives an industry leading family office experience. While serving UHNW clients, the Fiduciary Advisor also identifies opportunities to protect, grow and transition family wealth. They are charged with retaining and deepening client relationships.

Essential Job Functions

• Advisory : Leads the delivery of fiduciary advice as part of client servicing and execution of the client experience. Develops a strong understanding of family relationships and the needs of current clients as well as beneficiaries. Obtain and reviews and monitors all estate planning documents periodically to ensure that they fit individual client's current circumstances. Analyzes and interprets legal instruments to determine duties and responsibilities of the bank and to provide well-coordinated estate, tax, and financial planning alternatives to meet client's needs. Facilitate the estate, tax, and philanthropic planning process for all relationships regardless of whether Key serves as trustee. Identifies a potential trust and estate tax-related issues and works with the client and external advisors to resolve. Collaborates with external client advisors (attorneys, accountants, etc.) to deliver advice.
• Growth-Book of Business : Works closely with the Family Wealth team to identify and prioritize opportunities to deepen relationships. Identifies Investment Management and Trust Opportunities as well as any other banking, lending, or insurance needs. Fosters close business relationships to develop client loyalty and new business opportunities. Assess client revenue opportunity based on complexity and service required. Actively participate in pricing conversations for new KPB opportunities and proactively seek for opportunities to reduce discounts on existing client pricing to move revenue closer to the national schedule. Leads the relationship development and engagement for beneficiaries and legacy relationships. Leads the onboarding process for new clients in partnership with the Family Wealth team. Demonstrates community leadership through active participation on boards and professional organizations.
• Client Servicing and Retention : Responsible for engaging appropriate fiduciary partners to support administration or expertise in the delivery of client advice. If appropriate, such as in the case of legacy relationships, may function as the lead contact on a UHNW relationship while engaging a Relationship Manager to ensure that a complete and positive client experience is achieved and maintained. Responsible for retaining and deepening the relationship with a client including the next generation. Responsible for contributing to the development of the annual client wealth plan and actively participates in the execution. Fiduciary Expertise and Trust Administration : Demonstrates experience working directly and independently with clients and families with a