Talent.com
Customer Service Guide
Customer Service GuideVirtualVocations • Humble, Texas, United States
Customer Service Guide

Customer Service Guide

VirtualVocations • Humble, Texas, United States
8 days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Service Guide - Remote.

Key Responsibilities

Serve as the first point of contact for members and providers, managing 30-40 calls per day and handling various communication channels

Educate customers on their plans and assist them in using digital tools to navigate healthcare confidently

Document thoroughly and ensure accurate and timely handling of client and member inquiries while safeguarding privacy

Required Qualifications

At least 2 years of experience in a healthcare contact center

3+ years of overall customer service experience

Associate or Bachelor's degree or recent work toward a degree is preferred

Prior experience working across multiple customer service channels

Tech-savvy with the ability to learn and adapt quickly across multiple systems

Create a job alert for this search

Customer Service Guide • Humble, Texas, United States

Related jobs
Customer Service Guide

Customer Service Guide

VirtualVocations • Pasadena, Texas, United States
Full-time
A company is looking for a Customer Service Guide - Remote.Key Responsibilities Serve as the first point of contact for members and providers, managing 30-40 calls per day and handling various co...Show more
Last updated: 12 days ago • Promoted
Member Service Guide

Member Service Guide

VirtualVocations • Humble, Texas, United States
Full-time
A company is looking for a Member Service Guide.Key Responsibilities Engage members with empathy and professionalism across calls and digital channels Build high-quality connections that create ...Show more
Last updated: 2 days ago • Promoted
Service Readiness Engineer

Service Readiness Engineer

VirtualVocations • Humble, Texas, United States
Full-time
A company is looking for a Service Readiness Engineer.Key Responsibilities Main point of contact for assigned projects, including new services and customers Develop test and certification plans ...Show more
Last updated: 30+ days ago • Promoted
Customer Service Engineer 3 - Houston, TX

Customer Service Engineer 3 - Houston, TX

Siemens Healthineers AG • Houston, TX, US
Full-time
Join us in pioneering breakthroughs in healthcare.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comf...Show more
Last updated: 1 day ago • Promoted
Customer Service / Benefits Advisor (Work from home)

Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions • Conroe, Texas
Remote
Full-time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
Last updated: 30+ days ago • Promoted
Customer Service Lead

Customer Service Lead

VirtualVocations • Pasadena, Texas, United States
Full-time
A company is looking for a Customer Service Lead for Luxury Stores Customer Service.Key Responsibilities Provide coaching to Customer Service Associates (CSAs) and Lead team members to ensure per...Show more
Last updated: 30+ days ago • Promoted
Insurance Agent (Base salary + Uncapped commissions)

Insurance Agent (Base salary + Uncapped commissions)

Comparion Insurance Agency • Cypress, Texas, United States
Full-time
Schedule : Full-Time Salary Range : USD $55000.Job Category : Sales - Comparion The typical starting salary range for this role is determined by a number of factors including skills, experience, educa...Show more
Last updated: 30+ days ago • Promoted
Work-from-Home Tester - Try Online Side Gigs and Give Feedback

Work-from-Home Tester - Try Online Side Gigs and Give Feedback

Finance Buzz • Splendora, Texas, US
Remote
Temporary
We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience,...Show more
Last updated: 30+ days ago • Promoted
Customer Service Agent

Customer Service Agent

General Dynamics • Houston, TX, US
Full-time
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of cont...Show more
Last updated: 5 days ago • Promoted
Remote Customer Service Guide

Remote Customer Service Guide

VirtualVocations • Pasadena, Texas, United States
Remote
Full-time
A company is looking for a Customer Service Guide - Remote.Key Responsibilities Serve as the first point of contact for members and providers, handling 30-40 calls per day and managing various co...Show more
Last updated: 10 days ago • Promoted
Remote Customer Service

Remote Customer Service

Professional Career Solutions • Conroe, Texas
Remote
Full-time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
Last updated: 30+ days ago • Promoted
Dynamics 365 Customer Service Engineer

Dynamics 365 Customer Service Engineer

VirtualVocations • Houston, Texas, United States
Full-time
A company is looking for a Dynamics 365 Customer Service & Contact Center (AI Solutions) Customer Engineer.Key Responsibilities Deliver workshops and training on Dynamics 365 Customer Service and...Show more
Last updated: 2 days ago • Promoted
Customer Service Agent

Customer Service Agent

VirtualVocations • Pasadena, Texas, United States
Full-time
A company is looking for a Customer Service Representative to provide benefit information and support to callers.Key Responsibilities : Create a welcoming experience by engaging every caller authe...Show more
Last updated: 30+ days ago • Promoted
Customer Engineer - Power Platform

Customer Engineer - Power Platform

VirtualVocations • Humble, Texas, United States
Full-time
A company is looking for a Customer Engineer specializing in AI-Powered Business Apps and Automation (Power Platform).Key Responsibilities Deliver workshops and training on Power Pages, Power Aut...Show more
Last updated: 2 days ago • Promoted
Licensed Insurance Customer Service

Licensed Insurance Customer Service

Steve Smith - State Farm Agency • Houston, TX, US
Full-time
We are an award-winning State Farm agency, servicing Katy, and the Greater Houston area.We have been in Katy for the past 15 years! We are growing rapidly, and we are looking to add to our team.If ...Show more
Last updated: 30+ days ago • Promoted
Customer Service Specialist I

Customer Service Specialist I

Quantix • Baytown, TX, US
Full-time
The Customer Service Specialist I serves as liaison between Quantix and the customers' orders.Their goal is to ensure the order management process is executed accurately and timely.They provide one...Show more
Last updated: 2 days ago • Promoted
Revenue Engineer

Revenue Engineer

VirtualVocations • Humble, Texas, United States
Full-time
A company is looking for a Revenue Engineer to design, build, and optimize systems that support marketing and sales operations. Key Responsibilities Architect and maintain integrations between Hub...Show more
Last updated: 3 days ago • Promoted
Travel Consultant

Travel Consultant

VirtualVocations • Humble, Texas, United States
Full-time
A company is looking for a Call Center Representative - 2nd Shift.Key Responsibilities Handle inbound client calls, emails, and chats after comprehensive training Create tailored travel solution...Show more
Last updated: 30+ days ago • Promoted
Service Delivery Engineer - Energy Services

Service Delivery Engineer - Energy Services

Viasat • Houston, TX, United States
Permanent
At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...Show more
Last updated: 30+ days ago • Promoted
Store Customer Service Specialist

Store Customer Service Specialist

Sherwin Williams • Webster, TX, US
Full-time
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show more
Last updated: 30+ days ago • Promoted