Amenity & Entertainment Services Manager

The Amenity & Entertainment Services Manager (AESM)

Oversees and supports the onsite facility management staff for the Inframark Amenity & Entertainment Division.

The AESM will be responsible for ensuring that all accounts are provided the highest level of customer service and are operating efficiently and within scope of services.

The AESM also functions to assist the Director in the day-to-day operations of the Amenity Services & Entertainment division. This focus is on assisting and processing the administrative and business side of the department while also assisting in the service that is provided to our clients. The AESM along with the Director are responsible for ensuring that all company policies and procedures are followed.

Basic Functions

• Provide training to amenity staffing to fit the high level of expectations required by Inframark.
• Attend CDD / HOA meetings as directed by division head.
• Assist as part of a transition team when acquiring a large account.
• Fill in for onsite managers as needed for absences (expected and otherwise).

Assist Clubhouse Managers in preparing and implementing the following, but not limited to :

Ensure all company policies are enforced including but not limited to :

Oversee clubhouse managers in planning and executing large scale signature community events and entertainment, coordinating vendors, logistics, marketing, and budgets to deliver exceptional resident experiences.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark

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