Patient Scheduling Representative - Primary Care

Patient Scheduling Representative

Work Schedule : 100% FTE, 40 Hours per week. Shifts scheduled Monday-Friday between the hours of 8 : 00-5 : 00 pm. Hours may vary based upon operational needs of the clinic.

Pay : Pay starts at $19.21 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

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We are seeking a Patient Scheduling Representative to :

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education : Minimum High school diploma or equivalent. Preferred Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience : Minimum Six (6) months of previous experience in an office or customer service environment. Preferred Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person.

Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.