DMV Agency Management Lead Analyst, Position No. 02692

DMV Agency Management Lead Analyst

The Virginia Department of Motor Vehicles is looking to hire an Agency Management Lead Analyst for the State Non-Profit Higher Education Program, within our Highway Safety Office! This position reports to the Deputy Director of Highway Safety Programs and is responsible for managing statewide traffic safety initiatives, training operations, stakeholder coordination, and grant funding. The incumbent oversees program delivery, develops training content, fosters collaboration with community partners, and ensures compliance with federal and state guidelines. The role emphasizes data-driven decision-making to improve highway safety outcomes while representing the agency in high-profile interagency efforts and public forums.

DMV, headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values : Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them!

Minimum Qualifications

Comprehensive understanding of traffic safety laws, regulations, and initiatives at state and federal levels, including those established by the National Highway Traffic Safety Administration (NHTSA). Strong knowledge of performance management practices, including goal setting, feedback, and evaluations. Knowledge of behavioral psychology and its application to public safety campaigns. Expertise in public relations strategies, including media outreach, crisis communication, and stakeholder engagement. Knowledge of DMV processes, emerging technologies, and customer engagement strategies for public outreach. Advanced communication skills for engaging diverse audiences and stakeholders effectively. Proficiency in data analysis, interpretation, and visualization to inform strategic decisions and public campaigns. Project management skills, including budget oversight, timeline adherence, and change management. Skill in building partnerships with public, private, and nonprofit organizations to expand program reach. Problem-solving abilities to address operational challenges and drive innovative program design. Adaptability to respond to evolving priorities and stakeholder needs in a dynamic work environment. Ability to develop and execute strategic plans aligned with organizational goals and performance metrics. Competency in interpreting and applying laws, policies, and guidelines effectively. Capacity to handle sensitive and confidential information with discretion. Analytical ability to identify trends, assess risks, and recommend solutions to improve outcomes. Negotiation and consensus-building skills to advance stakeholder engagement and program goals. Ability to assess and leverage community feedback to refine programs and campaigns. Understanding of cultural competency principles for inclusive and equitable outreach efforts. Capability to manage multiple priorities and deadlines while ensuring accuracy in program documentation and reporting.

Additional Considerations

Advanced problem-solving abilities for operational challenges. Strong public relations skills for managing vendor relationships and external communications. Familiarity with NHTSA reporting requirements, performance metrics, and safety initiatives to ensure compliance and alignment with national highway safety goals.