Salesforce Business Systems Analyst (BSA) || St. Louis, MO (Local Only)

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Please respond me with Updated resume if you would like to apply for this contract Position,

Salesforce Business Systems Analyst (BSA) || St. Louis, MO (Local Only)

Location : St. Louis, MO (4 days onsite, 1 day remote) Local only

Contract Duration : 6 months with potential extension

Must have solid LinkedIn

Job Description :

We are seeking a Salesforce Business Systems Analyst (BSA) to join a growing and highly collaborative team focused on optimizing and modernizing Salesforce (Agent Force) capabilities within a large and complex organization. This individual will act as a jack-of-all-trades combining business analysis, technical acumen, and strategic thinking to drive improvement, reduce technical debt, and support ongoing Salesforce initiatives.

The ideal candidate brings strong hands-on Salesforce experience, particularly with Agent Force, and an in-depth understanding of Salesforce best practices, capabilities, and governance. This person will help validate business requests, guide decision-making, and assist in balancing the needs of legacy systems with forward-looking innovation.

Key Responsibilities :

• Partner with business and IT stakeholders to analyze and validate requests from the clients business and ensure alignment with Salesforce capabilities.
• Support the ongoing development and optimization of the Agent Force Salesforce platform, including participation in a Proof of Concept (POC) initiative.
• Provide Salesforce subject matter expertise, guiding the team toward scalable, maintainable solutions.
• Assist with data governance initiatives , including user access management and cleaning / rebuilding nearly 10 million contact records.
• Support the integration and mapping of service locations and buildings to billers in Salesforce.
• Help bridge the gap between legacy Salesforce configurations and newer Lightning capabilities.
• Collaborate closely with the PMO, Business Analysts, Product Owners, and IT to manage and deliver on key project initiatives.
• Offer guidance to IT during the transition of Salesforce user access maintenance responsibilities.
• Act as a liaison across cross-functional teams to ensure clear understanding of business needs and Salesforce limitations.

Core Challenges :

Ideal Qualifications :

Thanks & Regards

Akhilesh@dmsvisions.com

972-645-0322, 110