Temporary Customer Service Representative

A company is looking for a Temporary Customer Service Professional I.

Key Responsibilities

Guide and advocate for callers, addressing questions about benefits, claims, and eligibility

Conduct research to find answers for complex inquiries

Ensure caller satisfaction while representing the company's mission and values

Required Qualifications

High school diploma or equivalent

6 months of customer service call center experience or equivalent experience in a related field

Proficient PC skills and ability to navigate multiple applications during calls

Ability to apply mathematical concepts and calculations