Administrative Associate - Water

Job Description

Job Description

The City of Kirkwood is seeking an organized and dependable Administrative Associate to support our Water Division within the Public Services Department. This position plays a vital role in ensuring smooth daily operations - serving as the main point of contact for residents, contractors, and staff while managing a variety of administrative and technical tasks.

If you're someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in keeping things running efficiently, we'd love to have you on our team.

Key Responsibilities

• Serve as the primary point of contact for the Water Division by answering calls, greeting visitors, and assisting with inquiries about water services and repairs.
• Coordinate customer service requests, document complaints, and work with field staff to ensure timely resolutions.
• Prepare and process hydrant use permits, billing adjustments, invoices, and related documentation.
• Maintain and update electronic and paper records using Microsoft Office, Laserfiche, and NaviLine systems.
• Generate reports and correspondence related to water consumption, quality, and compliance.
• Support internal operations by scheduling training, organizing travel arrangements, and processing procurement card reconciliations.
• Create service maps, notifications, and outage communications using AutoCAD and other mapping tools.
• Provide administrative support to supervisors and assist with department projects as needed.

Qualifications

✅ Education & Experience

✅ Knowledge & Skills

Why Join the City of Kirkwood

How to Apply

Apply online at https : / / kirkwoodmo.aaimtrack.com / jobs / Applications will be accepted until November 7th, 2025 or until the position is filled.

The City of Kirkwood, Missouri is an Equal Opportunity Employer. We value diversity and inclusion and encourage all qualified individuals to apply.