GENERAL MANAGER OVERVIEW :
The General Manager (GM) has the overall responsibility in directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer
General Manager Additional Responsibilities Include :
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
- Ensuring Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
- Assisting Profit & Loss management by following cash control / security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action
- Assisting in recruiting, interviewing, and hiring team members
- Ensuring company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Ensuring food quality and 100% customer satisfaction
- Ensuring complete and timely execution of corporate & local marketing plans
- Championing recognition and motivation efforts
General Manager Job Benefits :
Paid Vacations after 6 months of serviceBonusesCompetitive SalaryComprehensive TrainingAll General Manager candidates must possess the following :
Must be at least eighteen (18) years of ageMinimum 3+ years of restaurant management work experienceMust possess a valid Driver's LicenseRequired to work a flexible schedule including : days, nights, weekends and HolidaysThe ideal candidate for the General Manager position will possess :
Believes that Hospitality to our Team & Guests is a #1 focus.Dedication to providing exceptional customer serviceGood communication skills, and strong interpersonal and conflict resolution skillsExceptional team building capabilityBasic business math and accounting skills, and strong analytical / decision-making skillsNRA ServSafe Food and Alcohol certifications preferredWorking knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferredGeneral Manager Physical Demands :
Ability to stand and exert well-paced mobility for periods of up to twelve (12) hours in lengthAbility to lift pots and pans, trays, bus pans, cases of beer, and materials weighing 40 pounds or moreWe are an Equal Opportunity Employer
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