Job Description
Job Description
Daniels Health is searching for a customer service oriented individual to join us as a Part Time Field Service Representative . This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.
- M and Th, 8am-4pm at Memorial South Bend (615 N Michigan St., South Bend, IN)
- W, 8am-4pm at Elkhart General (600 East Boulevard, Elkhart, IN)
What will your job involve?
Working clinical staff to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracyInspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipmentMaintaining adequate inventory levels of container stock at a location and department levelClear communications and strong relationship management with hospital staff and Daniels staffCommunicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily dutiesMaintaining professional, positive working relationships with customers and other hospital staff independently without direct supervisionEnsuring staging area is neat and orderly after entering and before leaving the facilityStanding and walking for a significant part of the dayLifting containers weighing up to 50 lbsPushing / pulling wheeled transporters and / or palletized product up to approximately 300 lbsWhat are we looking for?
Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting!!Why work for us?
Job stability – as an essential service to healthcare we are non-seasonal and recession proofFlexible hours : Monday & Thursday, 8am-4pm at Memorial South Bend (615 N Michigan St., South Bend, IN) and Wednesday 8am-4pm at Elkhart General (600 East Boulevard, Elkhart, IN)Competitive salary – This position is offering a rate of $23.00 per hour!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.