Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and maintaining a positive and productive work environment for staff. This role requires strong leadership, organizational, and communication skills.
Key Responsibilities :
- Manage all aspects of restaurant operations, including staffing, scheduling, and inventory management.
- Ensure high standards of service and food quality are maintained at all times.
- Develop and implement strategies to improve customer satisfaction and increase sales.
- Train and supervise staff to ensure they provide excellent customer service and adhere to health and safety regulations.
- Prepare and manage the restaurants budget, including forecasting and controlling expenses.
- Collaborate with the kitchen and front-of-house teams to ensure smooth and efficient operations.
- Handle customer complaints and resolve issues promptly to maintain a positive reputation.
- Stay updated on industry trends and implement new ideas to keep the restaurant competitive.