Technical Analyst - Hybrid

Looking for a strong Technical Analyst who can manage responsibilities of a Scrum Master as well.

This person should have

• Some kind of technical background. Great if they started out as a developer or tester.
• An understanding of postman APIs
• Experience with JIRA and Scrum-Kanban
• Open to a technical person who is willing to learn the Scrum aspects of the job (30% of the role).

This person will work on shared projects. It could be anything from Consumer Journey Platform, rest ID mapping, data services in APIs.

• From a scrum perspective, there are Kanban boards, daily meetings, stakeholder meetings where they'll need to do grooming
• Needs to maintain Kanban board
• Do some dashboards for metrics - how many story points are open, what is getting tracked, what is volume of the team, etc. in Jira
• This technical analyst needs to be able to connect the dots when there are any discussions - this system is integrated with this system and there is a dependency, what data flow is going through which system + also be able to troubleshoot some stuff (front person if it's a data issue, rather than giving all issues to dev team)
• Be able to query some databases or do a Postman call
• Percentage of time analyst vs scrum master
• 30% scrum activities, 70% technical
• 70% technical activities :
• They have a separate TCOE that does the automation (from BDD they take it & do scripts & automate)
• Problem is that test engineers don't want to do BDD, so asking that the BA's write in BDD language, and then team will automate it
• They should be able to define all scenarios (dev team will help them with details), but need to define high-level scenarios in BDD language - a current gap in their platform
• Essential Job Functions*
• Owns writing BDD test cases. Can come up with scenarios and gets inputs from Test Lead, Business Owner, Tech Owner / Manager
• Document non-functional requirements
• Manages the Kanban board and makes sure all tickets are in the right status
• Works with ops , security and dev teams to collects all the evidence and creates the documents needed for SOC2 audits
• Prepare technical documents and presentations for internal and external use
• Facilitate meetings including design, requirements gathering, meeting minutes, etc.
• Summarize status to management
• Ability to troubleshoot data related issues or API responses
• Document data or API specifications
• Other Responsibilities*
• Safeguard the company’s assets.
• Adhere to the company’s compliance program.
• Maintain comprehensive knowledge of industry standards, methodologies, processes, and best practices.
• Maintain a focus on customer-service, efficiency, quality, and growth.
• Collaborating with additional team members
• Other duties as assigned
• Skills*

BDD, Postman, API, SQL

• Additional Skills & Qualifications*
• 5+ year experience in IT industry
• Bachelor's degree (or equivalent professional experience) in Technology
• Can understand technical jargons and be able to think through most use case scenarios.
• Has experience with data analysis and has hands on experience running queries to check on issues or run postman to check on APIs.
• Prior experience with jira, Kanban dashboards , scrum.
• Can articulate the technical requirements / business value to the dev team
• Must be a systems thinker - able to connect dots across multiple workstreams
• Must be well organized and detail oriented
• Must have a curious and consistently learning mindset

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.