Sales and Customer Service

Job Description

Job Description

🚨 Job Opening : Sales & Service Representative (In-Office) — Lawrenceville, GA

Company : TruckingHQ

Location : Lawrenceville, Georgia

Position Type : Full-Time, In-Office

Department : Compliance Sales & Client Services

About TruckingHQ :

TruckingHQ is a leading provider of DOT and FMCSA compliance services, helping transportation companies across the U.S. stay on the road and operate safely. From driver file management to ELD compliance and CSA score improvement, we deliver real-world solutions that make a difference for fleets of all sizes.

We are growing fast and looking for an energetic, organized, and service-minded individual to join our Lawrenceville, GA office. If you’re passionate about helping people and thrive in a detail-oriented environment where compliance meets customer service — we want to talk to you.

Position Overview :

As a Sales & Service Representative at TruckingHQ, you'll be on the front lines of our mission to support carriers and owner-operators with DOT compliance solutions. This hybrid role blends inside sales with customer service — meaning you’ll help bring on new clients and support them through their compliance journey.

Key Responsibilities :

Guide prospective clients through our suite of DOT compliance services

Perform inbound and outbound sales calls to carriers, owner-operators, and fleet managers

Onboard new clients and manage their initial setup (Driver Qualification Files, Clearinghouse, etc.)

Provide ongoing client support and education regarding DOT compliance requirements

Monitor client accounts and proactively recommend service enhancements (ELD, CSA Score Management, etc.)

Collaborate with internal compliance team to ensure client records stay audit-ready

Use CRM and task management tools to keep accurate client and sales records

Ideal Candidate :

1+ year of experience in inside sales, customer service, or DOT compliance (trucking industry experience a major plus!)

Strong communication and interpersonal skills — both written and verbal

Comfortable making sales calls and offering consultative solutions

Highly organized with an eye for regulatory detail

Passionate about helping trucking companies succeed and stay safe on the road

Tech-savvy; able to work in a CRM and navigate basic cloud-based systems

What We Offer :

Competitive base pay + commission

Monday–Friday schedule (no weekends)

Paid time off and holidays

Professional growth in a fast-moving industry

A supportive team atmosphere in our Lawrenceville headquarters

"Work-life balance" is more than just a buzzword here at InsuranceHub - it's our way of life. We constantly strive to create a positive environment for our teams. Beyond just selling insurance and providing customer service, one of our goals is to make sure that our team members are happy and healthy. From our amazing break room featuring a professional ping-pong table and games to our new wellness room, we're all about you!​

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