Talent.com
Relationship Banker I Milton Branch

Relationship Banker I Milton Branch

Rockland TrustMilton, MA, US
30+ days ago
Job type
  • Full-time
Job description

Relationship Banker

As a Relationship Banker at Rockland Trust, you are tasked with building and fostering strong relationships that serve to deliver an energetic banking experience for both customers and colleagues. Each day, you will use your unique skills to expand relationships with our client base by identifying financial needs, efficiently processing transactions, and offering appropriate products or services. With a genuine desire to engage customers and an outgoing, team-oriented sales personality, you deliver a positive, energetic experience through active lobby management and customer conversations. You are the trusted advisor of our customers and a champion for Rockland Trust, developing strong relationships that foster trust.

What You'll Experience :

  • Meaningful relationships : We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
  • Commitment to community : We believe supporting our communities is essential, and are committed to helping those in need.
  • Recognition & reward : We believe all colleagues should be recognized for their contributions.
  • Training & development : We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
  • Comprehensive benefits : Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include : competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision and Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.

Who We Are :

At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they're empowered to make a difference for our customers and communities. As one of The Boston Globe's "Top Places to Work" for the past fourteen years, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we've built a workplace that enhances our colleagues' lifestyle and inspires them to reach their full potential. For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island.

What You'll Do :

  • Engage in consultative conversations with valued customers to build rapport and expand relationships, ensuring that they trust you to find the solutions to their financial needs.
  • Work both independently and as part of a team to maximize customer engagement and sales opportunities, and to find solutions to the financial needs of customers.
  • Accurately and professionally process all traditional customer transactions within established guidelines and authority including check cashing, withdrawals, and deposits for both consumer and business customers.
  • Answer routine and more complex questions on customer accounts, products, services, policies and procedures; troubleshoot customer issues and provide follow through to ensure resolution.
  • Create innovative customer touch points through daily digital outreach and deliver a cohesive customer experience across all customer platforms, both traditional and digital.
  • Generate sales excitement around target events by acting as a role model, coach, and mentor to branch staff.
  • Proactively cross-sell bank deposit and loan products and services to existing and new customers by utilizing a needs-based consultative approach.
  • Leverage technology and both internal and external digital channels to service customers and expand customer relationships.
  • Use knowledge of laws and regulations to accept loan applications, including Home Equity.
  • Establish and maintain effective working relationships, with both customers and colleagues.
  • Utilize the Salesforce platform for customer interactions, conversations, and follow-up.
  • Collaborate with Branch Manager to develop and maintain a culture of strong lobby management and customer outreach efforts, aiming to enhance the customer experience both inside and outside of the branch.
  • Understand and adhere to operational, regulatory and security policies and procedures while balancing customer relationships and risk of loss to the Bank
  • Assume responsibility for additional duties and responsibilities as required.
  • Required Qualifications :

  • Bachelor's degree and / or 2-4 years of successful experience in a sales and service environment such as retail, hospitality, or financial services.
  • Must be or become a Notary Public and NMLS certified.
  • Outstanding verbal, written, and interpersonal communication skills.
  • Proficient in Microsoft Word and Excel with ability to operate a wide variety of equipment and mobile devices.
  • Excellent organizational skills, with attention to detail and accuracy.
  • Strong sales orientation with ability to balance multiple priorities and ability to adapt approach to different situations as needed.
  • Ability to work intuitively and find creative solutions should any problems arise.
  • Ability to work within normal office requirements, with long periods of standing inside and outside of a branch environment and continuous customer contact.
  • Ability to lift and carry up to 50 pounds.
  • Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
  • Ability to successfully complete our training program.
  • Rockland Trust is the Bank Where Each Relationship Matters. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Now that you've heard a little bit about us, we'd love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.

    Create a job alert for this search

    Relationship Banker • Milton, MA, US

    Related jobs
    • Promoted
    Relationship Manager - Small Business

    Relationship Manager - Small Business

    Robert HalfNeedham, MA, US
    Full-time
    We are looking for an experienced Relationship Manager specializing in Small Business to join our clients growing team here in the Greater Boston area. This position focuses on originating and manag...Show moreLast updated: 9 days ago
    • Promoted
    Senior Banker III

    Senior Banker III

    BankTalent HQAshland, MA, United States
    Full-time
    It is the responsibility of the Senior Banker III to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission.They accomplish this b...Show moreLast updated: 4 days ago
    • Promoted
    Strategic Relationship Manager

    Strategic Relationship Manager

    CREATIVE OFFICE PAVILION LLCBoston, MA, US
    Full-time
    Strategic Relationship Manager.The Strategic Relationships Manager plays a critical role in cultivating meaningful engagement with key influencers across the commercial real estate network — ...Show moreLast updated: 1 day ago
    • Promoted
    Commercial Relationship Manager III

    Commercial Relationship Manager III

    Eastern BankBoston, MA, United States
    Full-time
    Responsibilities include, but are not limited to the following : .Lead business development efforts identifying appropriate prospects and make personal calls on current and prospective customers unde...Show moreLast updated: 4 days ago
    • Promoted
    Relationship Manager, Middle Market

    Relationship Manager, Middle Market

    Needham BankNeedham, MA, US
    Full-time +1
    Source,Evaluate, and recommend for approval C&I loans.Actively manage a C&I loan portfolio.ESSENTIAL DUTIES & RESPONSIBILITIES. Initiate and develop relationships with Middle Market C&am...Show moreLast updated: 1 day ago
    • Promoted
    Business Banker

    Business Banker

    First Citizens BankBoston, MA, US
    Full-time
    What sets First Citizens apart Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Business Banker at First Citizens Bank you will carry on our traditi...Show moreLast updated: 29 days ago
    • Promoted
    Partner Relationship Manager

    Partner Relationship Manager

    CLASPBoston, MA, United States
    Full-time
    Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways.We are revolutionizing the way employers attract and retain critical talent, while simultaneou...Show moreLast updated: 4 days ago
    • Promoted
    Commercial Banker

    Commercial Banker

    First Citizens BankBoston, MA, US
    Full-time
    What sets First Citizens apart Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Commercial Banker at First Citizens Bank you will carry on our tradi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Banker I

    Banker I

    Middlesex Savings BankNatick, MA, US
    Full-time
    Overview It is the responsibility of the Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission.They accomplish this b...Show moreLast updated: 21 hours ago
    • Promoted
    Mortgage Banker Market Specialist

    Mortgage Banker Market Specialist

    First Citizens BankBoston, MA, US
    Permanent
    This position aids fair lending and community goals by providing mortgages for culturally diverse organizations.Originates government, conventional, nonconforming, construction, and permanent mortg...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Account Manager

    Relationship Account Manager

    MongoDBBoston, MA, United States
    Full-time
    MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 4 days ago
    • Promoted
    Banker II

    Banker II

    BankTalent HQMaynard, MA, United States
    Full-time
    It is the responsibility of the Banker II to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusi...Show moreLast updated: 4 days ago
    • Promoted
    Citizens Branch Manager

    Citizens Branch Manager

    Citizens BankBoston, MA, United States
    Full-time
    At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty ...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Development Associate

    Relationship Development Associate

    Granite TelecommunicationsLincoln, RI, United States
    Full-time
    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emp...Show moreLast updated: 4 days ago
    • Promoted
    Managing Director, Relationship Manager, Middle Market

    Managing Director, Relationship Manager, Middle Market

    Webster BankBoston, MA, United States
    Full-time
    If you’re looking for a meaningful career, you’ll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever we can to help individuals, families, busine...Show moreLast updated: 30+ days ago
    • Promoted
    Business Banking Relationship Manager III

    Business Banking Relationship Manager III

    Eastern BankWakefield, MA, United States
    Full-time
    At Eastern Bank, we understand the financial concerns of small businesses.That's why we offer a variety of products and financing solutions designed specifically for business' with sales less than ...Show moreLast updated: 4 days ago
    Relationship Manager

    Relationship Manager

    Financial Statement Services, IncLincoln, RI, US
    Full-time
    Quick Apply
    FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years.We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing ...Show moreLast updated: 3 days ago
    • Promoted
    Business Banking Portfolio Manager II

    Business Banking Portfolio Manager II

    SFBSalem, MA, United States
    Full-time
    Salem Five is a growing regional financial services organization with a rich history of over 160 years.As an independent bank, we are deeply rooted in the communities we serve and offer our employe...Show moreLast updated: 4 days ago
    • Promoted
    Bank Teller

    Bank Teller

    TradeJobsWorkForce02458 Newton, MA, US
    Full-time
    Serves customers by completing account transactions.Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night ...Show moreLast updated: 30+ days ago
    • Promoted
    Business Relationship Manager

    Business Relationship Manager

    WilmerhaleBoston, MA, United States
    Full-time
    WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of governmen...Show moreLast updated: 4 days ago