Multi-Unit F&B Director of Operations

Multi-Unit F&B Director of Operations

Position Title : Multi-Unit F&B Director of Operations

Pay : 16

Salary : 145,000-165,000

Other Forms of Compensation : Our passion is food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

We're seeking a seasoned, visionary Multi-Unit F&B Director of Operations to lead a high-performing culinary and hospitality portfolio that spans Bon Appetit's operations at a national account based in San Mateo. This role demands a sharp operational mind, a passion for food and service excellence, and the ability to drive strategic initiatives across multiple sites while maintaining brand integrity, safety compliance, and client satisfaction.

You'll be the connective tissue between site-level execution and national standardsdeveloping SOPs, coaching teams, auditing performance, and reporting to executive stakeholders. If you thrive in a fast-paced, people-first environment and love turning operational complexity into culinary brilliance, this is your stage.

Key Responsibilities

Operational Leadership

• Design, implement, and oversee SOPs across BOH, FOH, Catering, and Safety programs
• Collaborate with other members of portfolio National Team to develop, beta test, improve, and implement new programming
• Lead rollout strategies for new initiatives and ensure adherence across the portfolio, holding teams accountable to brand and regulatory standards
• Conduct regular walk-throughs and audits of FOH and BOH spaces; collaborate with the National Culinary Director on findings and improvements
• Mentor and develop unit leads by meeting regularly with unit General Managers to assess unique challenges and strategize for solutions
• Uphold compliance and streamline communication across all locations
• Travel annually to audit and train at all sites within the portfolio, ensuring operational excellence and brand alignment

Administrative & Strategic Reporting

Safety & Compliance

Team Development & Culture

Qualifications

Associates at Bon Appetit are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, and employee assistance program. Flexible spending accounts (FSAs) and paid parental leave are also available. Compass Group is an equal opportunity employer committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Bon Appetit maintains a drug-free workplace.

Req ID : 1461560