Technical Program Manager

Job Description

Job Description

About Pryon :

We’re a team of AI, technology, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG) platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.

As a Technical Program Manager at Pryon, you will play a pivotal role in driving the program delivery of our enterprise-grade AI / knowledge management platform from strategy to execution. You will own all aspects of technical program management to deliver Pryon Platform ensuring delivery is on schedule, within budget, and meets the customer's requirements. You’ll work across engineering, product, infrastructure, and customer teams to ensure that our ingestion, retrieval, inference, and deployment pipelines scale, perform and meet rigorous reliability, security and user-outcome goals. In doing so, you will enable Pryon to bring its Enterprise Memory Layer vision into production at scale.

In This Role, You Will :

• Lead complex, multi-team programs spanning product, engineering, security, operations and customer success – tracking timelines, milestones, dependencies, risks and deliverables.
• Define and drive program roadmaps – translate high-level strategy into actionable plans, articulate program status to senior leadership and ensure transparency.
• Own all aspects of technical program management to deliver Pryon Platform capabilities on strategic agreements, ensuring delivery is on schedule, within budget, and meets the customer's requirements.
• Serve as the primary technical program point of contact for executives, providing briefings on program status, technical roadmaps, and strategic initiatives.
• Manage risks, issues, and actions, and track them regularly to meet expected outcomes and timelines.
• Coordinate cross-functional alignment, ensuring all technology teams are synchronized, objectives are clear, and blockers are surfaced and resolved.
• Track key metrics and drive continuous improvement, monitoring performance, scalability, quality and reliability of our platform components.
• Manage technical dependencies and integration risks
• Proactively identify architectural, infrastructure, security and compliance issues (including regulatory or enterprise-grade security controls).
• Facilitate change management and stakeholder communication
• Ensure delivery excellence and implement best practices (agile / lean methods, risk mitigation, escalation paths, and program retrospectives) to drive continuous improvement of our delivery model.
• Support go-to-market or customer deployment efforts – partner with product, sales, and services teams to coordinate new capability launches, deployment ramp-up, and customer enablement.

What You'll Need to Be Successful

Benefits for Full Time Employees :

We are interested in every qualified candidate who is authorized to work in the United States. However, we are not able to sponsor or take over sponsorship of employment visas at this time.

Pryon will not consider race, religion, sex, sexual preference, or national origin in ways that violate the Nation's civil rights laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.