Client Care Coordinator Front Desk

Job Description

Job Description

Job Title : Client Care Coordinator (CCC) / Reception / Front Desk

Location : Serotonin Centers Dr. Phillips

Overview : We are seeking a dedicated and professional Client Care Coordinator (CCC) to join our team at the front desk. The CCC will support the Manager in ensuring efficient Center operations and serve as the client liaison to ensure ongoing patronage.

Responsibilities :

• Provide guidance to clients on services offered.
• Support the Manager in optimal Center operation.
• Perform multiple tasks, including answering phones, scheduling, checking clients in / out, and maintaining client records.
• Hold clients accountable to their agreed-upon services and memberships.
• Introduce, promote, and sell retail products to clients.
• Process payments and manage client feedback.
• Greet clients warmly and provide information on services and products.

Qualifications :

Expectations for All Team Members at Serotonin Centers :

By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike.