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Dispatch Specialist

Dispatch Specialist

Precision Garage DoorsColumbus, OH, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We're Hiring : Dispatch Specialist | Columbus

Are you a dependable, organized multitasker with a passion for customer service? We’re looking for a Dispatch Specialist to join our growing team! You’ll be the vital link between our customers and field staff—helping ensure smooth operations, timely service, and exceptional support.

What You'll Do :

  • Serve as the first point of contact for customers via phone, email, and live chat.
  • Route service requests and inquiries to the right field team member.
  • Schedule appointments and coordinate service calls efficiently.
  • Manage a high volume of inbound communications while staying organized.
  • Maintain accurate records of customer interactions and follow-ups.

What You Bring :

  • Prior experience in customer service, dispatch, or a related field (preferred).
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities—you stay calm and think on your feet.
  • Tech-savvy with proficient computer skills.
  • Experience with ServiceTitan is a plus!
  • Perks & Benefits :

  • Paid Time Off (PTO) – Recharge and take personal time when needed.
  • Team-Focused Culture – We value collaboration, accountability, and continuous growth.
  • Health, Dental & Vision Insurance – Comprehensive coverage for you and your family.
  • 401(k) with Company Match – Plan for the future and we’ll help you get there.
  • Supplemental Insurance Options – Including short / long-term disability and life insurance.
  • If you're ready to make an impact and grow with a company that values your contributions, apply now to become our next Dispatch Specialist!

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    Dispatch Specialist • Columbus, OH, US

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