Campus Technology Support Specialist, 2025-2026 School Year
JobID : 3603
Reports To : Campus Principal
FLSA Status : Exempt
SUMMARY
Collaborates with campus and technology services team members to ensure the optimal, efficient operations of campus technology resources. Maintains high availability of all systems and resources for students, teachers, and staff. Provides training on applications and digital resources. Ensures all hardware, system and network software, and applications are installed correctly and maintained properly. Assists with the development and maintenance of classroom technology systems, lifecycle deployments, and change management processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
EDUCATION and / or EXPERIENCE
Bachelor's degree, and three years of technology-related work experience or three years teaching / training experience, or combination of the two required. Familiarity with Schoology or other similar learning management systems and K-12 experience, preferred. Familiarity with multiple OS and applications preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general technical periodicals, professional journals, technical procedures, or governmental laws and regulations. Ability to write reports, business and educational correspondence, and procedure manuals. Ability to communicate effectively (verbal and written). Ability to effectively present information and respond to questions from administrators, faculty, and students.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to detect, analyze, and resolve computer related problems, and maintain emotional control under stress.
OTHER SKILLS and ABILITIES
Ability to utilize and install a variety of computer hardware and software. Also, must be familiar with networking. Must have a working knowledge of Windows and Mac OS, Microsoft Office productivity suite for Windows and Mac OS, other productivity solutions, and web applications.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, kneel, squat, bend, stoop, push, pull, and twist. The employee is frequently required to walk, climb stairs / ladders, grasp, squeeze, extend / flex wrist, reach overhead, and drive. The employee must frequently lift and carry (15-44 pounds) and occasional heavy lifting (45 pounds and over). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to wet and / or humid conditions, outside weather conditions, and extreme heat. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate / loud. Occasional district-wide travel to multiple campuses as assigned.
Revised Date : October 30, 2018
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.
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