Sales Consultant
Harmony Trace located in Hilliard, Ohio is an assisted living community with a team of health care professionals that is unmatched in the area!
We are owned and operated by National Church Residences, the nation's largest provider of affordable senior housing and health care services.
We are seeking a Sales Consultant who will share in our vision to advance better living and care for seniors! The Sales Consultant assumes responsibility for managing leads and occupancy selling units to qualified applicants, and sales reporting activity. The incumbent is the key team member in the overall sales process at the community.
Qualified candidates for this position offer :
- High School diploma or GED required.
- 1-3 years in a sales environment
- Occasional local travel
- Good communication, comprehension, computer and interpersonal skills.
- Working knowledge of Microsoft Office Suite, Smart Phone and internet. Must have strong phone contact handling skills and customer service skills.
- Salary plus commission
- Strong closing experience
- CRM knowledge preferred
- Previous SL Sales experience preferred
Essential functions :
Manages prospect cycle including lead management, discovery, personalized solutions, appropriate follow up, and documentation in the CRM.Creates a positive first impression for prospects and their families, as well as referral partners.Conducts tours and assists prospective residents through the sales process to select a living unit.Obtains appropriate documentation for a prospect to become a new resident, and communicates with the internal team to coordinate the move in process.Develops and maintains relationships with referral partners, executes the outreach plan, plans events on and off site, managing all site level lead generation efforts.Develops and executes critical components of the sales plan, based on market trends, demands, and community needs to drive overall occupancy and achieve targeted goals.Meets or exceeds KPI expectations for the community sales plan, and drive occupancy to designated goals.Manages customer relationship management (CRM) system for proper and timely sales activity and tracking of the following :Prospect input and follow upInput of discovery notes and information to progress the sales stage processDocumenting lead source, lead score, and next stepsManage overall occupancy and inventory in the CRMManage and document outreach in the CRMProvides regular reports on sales performance, occupancy, and marketing activitiesCollaborates effectively with leadership support and marketing team to meet the marketing needs of the community and prospectsOperates within the community marketing budget in collaboration with the corporate team to produce the desired return on investmentAssists non-sales staff with their understanding and appreciation of the concept.Develops and maintains a working knowledge of all National Church Residences' service offerings as well as community resources.Other duties as assigned.In return, National Church Residences offers an excellent total reward package that includes :
Medical (both PPO & HDHP w / HSA) National Church Residences pays, on average, 75-80% of all costsDental, Vision, Life & AD&D Insurance and Flexible Spending accountsPaid Time Off (PTO) and Paid HolidaysRetirement Plan including pre-tax contribution with 100% match up to 5% of your payReimbursement for Tuition expensesEmployee Discounts including Tickets, Retail, etc.Short-Term & Long-Term Disability coverageAccident, Hospital Indemnity & Critical Illness InsuranceWellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and morePrograms may vary depending on Full Time, Part Time or Contingent statusAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and / or any other characteristics protected by applicable law.