Technical Product Owner with Twilio

Our client, a Health Insurance firm located in downtown NYC is looking for a 100% remote Product Owner- with Conversational Toolkit Video experience to join their team.

We are seeking a seasoned Technical Product Owner to lead the development and enhancement of our Conversational Toolkit Video Space. The ideal candidate will have a robust background in contact center operations and a proven track record of product management success. Experience with Twilio and a background in the healthcare insurance industry are highly desirable.

• Contract to hire, 100% remote

Location : Remote – Client Healthcare company based in NYC

Client : Our healthcare client is a not-for-profit managed care organization offering health insurance plans in New York. Established in 1993, it serves over 1.7 million members across New York City and Long Island, as well as Westchester, Orange, Sullivan, and Rockland counties.

Provides a range of products including Medicaid, Medicare Advantage, Child Health Plus, and Qualified Health Plans. It focuses on delivering high-quality healthcare through a network of providers, hospitals, and community partners. Dedicated to improving health outcomes and ensuring accessible, affordable healthcare for its members.

Job Description :

We are seeking a seasoned Product Owner to lead the development and enhancement of our Conversational Toolkit Video Space. The ideal candidate will have a robust background in contact center operations and a proven track record of product management success. Experience with Twilio and a background in the insurance industry are highly desirable.

Key Responsibilities :

Qualifications :

Why Join Us : At Razor, you'll be part of a forward-thinking team dedicated to delivering cutting-edge solutions that impact millions of Healthfirst members. We offer full benefits, 3 weeks PTO, 401K as well as the opportunity to be a part of a dynamic work environment, and the opportunity to advance in a rapidly evolving field.