Customer Service Expert - Growth Opportunities

Full job description

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you?

That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We believe in promoting from within and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

REQUIREMENTS

• You must be 16 years of age or older.
• Communication Skills : Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Essential Functions / Skills : Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
• EXPOSURE TO : Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces / tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
• SENSING : Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
• TEMPERAMENTS : The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• PHYSICAL REQUIREMENTS, including, but not limited to the following : Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
• Walking For short distances for short durations
• Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
• Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and / or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
• Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils / pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

We are a locally owned company dedicated to our team members and our community. Free Kindness Pizza LLC is proud to be a franchise of Domino's Pizza and is committed to providing the best pizza experience anywhere. Our award-winning stores and people are continuously recognized nationwide for operational excellence and exceptional sales. This is a direct result of the loyalty and pride our team members exhibit on a daily basis. Our company is truly fortunate, as we have some of the industry's best as part of our team.

Domino's has always provided an exceptional opportunity for growth-this remains the backbone of our long term success. Whether you aspire to be an owner yourself or wish to advance into a management position, we are here to help you reach your goals.

Gladly giving Free Kindness with Every Order!