Operations Manager Own Day to Day Ops Delivering Life Changing Care

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Alliance Senior Care is Transforming and We Want YOU to Lead the Charge!

This position is for an Operations Manager with a Passion for Innovation and Efficiency.

Outcome : Build and lead a high-performance Operations Manager that delivers operational excellence, consistent caregiver scheduling, and client satisfaction.

IMPORTANT : Only read more if you thrive in high-performance environments, love organizing people and processes, work best when you have supportive accountability, and want to make a meaningful impact every single day?

Who I Am :

Hi, Im Dina Hurnevich, the owner of Alliance Senior Care.

I built this company on the core belief that every individual should be able to live out their lives as they choose. We make it happen, allowing seniors to remain at home and independent.

I believe leadership is about clarity, systems, and accountabilitynot micromanaging. Im looking for a right-hand leader to help us scale with excellence and integrity. If youre the kind of person who takes ownership, shows up with solutions, and gets things doneyoull thrive here.

I am not looking for perfection. I am looking for a partner that is committed to the growth and development of themselves and the team they lead.

If thats youapply now and lets meet.

Who You Are :

This is about growing impact, not just sales. You will work directly with clients, team members, state and local officials, and our partners in care. This is an operational leadership role for someone who knows how to get results, align people, and manage day-to-day execution. Youre not afraid of responsibilityand you dont wait to be told what to do. You :

• Think in systems and see how all the moving parts connect
• Keep your word and expect others to do the same
• Thrive in structure and dont cut corners
• Know how to handle tough conversations with clarity and respect
• Value order, ownership, and outcomes
• Want to grow into a role where your leadership and precision make a measurable difference

Position Overview :

Were looking for an Operations Manager whos not just a leaderbut a builder. Someone who takes ownership, grows our reach, drives performance, and ensures that our clients receive world-class, compassionate careon time, every time.

As the Operations Manager, youll run the day-to-day operations of our home care location, ensuring every client is served, every shift is covered, and every team member knows what success looks like.

If youre the type of person who sees systems, solves problems, and gets things doneyoull thrive here.

Key Responsibilities :

• Supervise and Develop Staff
• Financial & Performance Management
• Brand Growth and Relationship Development
• Build and maintain strong relationships with clients and families
• Support caregiver recruitment, onboarding, and training
• Track performance metrics like hours served, schedule fill rate, and caregiver reliability
• Report weekly performance of the business and team and collaborate on growth goals
• Create and Improve Operational Efficiency
• Ensure the core experiences of the business create high satisfaction rates with clients, team, and partners.
• Oversee and ensure any regulatory compliance and surveys that will guarantee consistent and credible delivery of service.

Clarity and Certainty of What BEING Successful Looks Like :

• The branch runs smoothly, with consistent service delivery, accurate documentation, and timely response to issues.
• Administrative and support staff are well-trained, productive, and motivated, resulting in high employee engagement and retention.
• The branch experiences consistent growth and a strong market presence, driven by effective relationship marketing, field-based efforts, and the development of partnerships with local referral sources and healthcare professionals.
• Clients and families experience exceptional service, leading to increased satisfaction and retention.
• The branch maintains compliance with all local, state, and federal regulations and agency policies.
• The branch supports financial health through accurate billing, payroll processes, and efficient scheduling practices.

This role is perfect for someone who :

• Is systems- and outcome-driven; you dont just complete tasksyou optimize them
• Leads with confidence, clarity, and empathy
• Thrives in structure and routine
• Has experience in fast-paced operations or scheduling environments
• Can communicate clearly and drive performance without micromanaging
• Has a strong sense of ownership and a builders mindset

Qualifications and Skills :

• 2+ years in a leadership or operational role (healthcare or service industry preferred)
• Strong leadership and team management abilities, with experience coaching and developing staff.
• Confident and professional communicator
• Tech friendly and able to learn quickly without constant supervision
• Proven time-management skills and able to manage multiple priorities.
• Organizational and workforce management experience
• High sense of awareness and emotional intelligence
• High school diploma or GED required (I am more interested in someone who has learned and earnednot read books and taken test)
Benefits :
• 401(k)
• Merit Based Bonus Opportunities
• 401K Plan Matching and Profit Sharing
• Paid Time Off
• And more to be covered at the interview

How to Apply (and get to the top of the list) :

Step 1 :

Click Apply Now and upload your resume. Include a brief note about why this opportunity is a strong fit for you.

Step 2 :

Get to the top of the list of applicants by taking the next step :

Go to this link and record a 60 second video to introduce yourself and tell me what you saw in this job ad that you loved and felt instantly connected to who you are and what you are wanting to achieve :

https : / / www.videoask.com / f60hps912