Sales Administrator

Sales Administrator

The Sales Administrator provides support to the Sales organization, ensuring accurate sales data and demonstrating strong customer service. This is a hybrid role with some in-office requirements.

Responsibilities

• Demonstrate high proficiency with the customer relationship management (CRM) system, assisting sales department members with any questions or assistance needed.
• Partner with sales department members to ensure contract and start-up information is entered accurately and thoroughly into the CRM.
• Upload, adjust, and process information in the CRM, maintaining a high degree of data accuracy and communicating information to appropriate parties as needed.
• Maintain and update reports and spreadsheets, gathering and communicating relevant information to appropriate parties.
• Gather and verify commission data with sales department members, providing a final report to sales leadership.
• Assist with various projects as requested such as adding plans, uploading tiers, sending letters, etc.
• Drive customer satisfaction by demonstrating excellent customer service with employees, leadership, and customers.
• Actively support and comply with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintain confidentiality of all information; always abiding by HIPAA and PHI guidelines.
• To work remotely, it is expected you will have a reliable, non-public high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
• Champion and react positively to change.
• Perform other duties as assigned.

Qualifications

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.