Assistant Manager - The Residences at Escaya
Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.
We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.
The Assistant Manager is instrumental in supporting residents and managing business operations, maintaining accurate financial records, and fostering a collaborative and supportive work environment.
With an entrepreneurial and goal-oriented mindset, you're a systematic thinker passionate about noticing the small details. You are comfortable in an office environment with first-hand conversations at a moment's notice. You are also ready and willing to assist your Leasing team with showing apartments, providing resident service support, and participating in resident retention efforts and community events.
Your Purpose & General Responsibilities :
- Embody the Olympus Property Core Values : Customer Care, Teamwork, Trust, Family, Fun
- Maintaining the office and resident files with integrity in a confidential and secure manner
- Safeguarding and assuring all monies received on the property are properly deposited and entered into an operations system timely
- Promptly attending to resident comments and / or complaints
- Taking on leasing responsibilities including leasing apartments when needed
- Inspecting makes ready apartments prior to move in
- Requiring that all team members be friendly, open and available to the residents and co-workers while discouraging non-fraternization
- Filling in for the Business Manager (Property Manager) during times of absence and as-needed
- Managing and monitoring all rental collection. These include but are not limited to the following :
Collect rent in a timely basis and deposit all receipts prior to bank close each day
Assessing moves out condition of apartments and have a final account statement sent with the final dispositionImmediately informing and referring any liability claims, legal complaints or other violations to the Property Manager, Regional Manager, and corporate officeKeeping current on the businesses and retail nearby, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and / or income of the property.Essential Needs for The Residences at Escaya :
Available Full-time, Monday Friday from 9 AM 6 PM (hours may vary slightly)Flexibility for after-hours resident events and / or the first weekend of each monthOnsite experience at an apartment community as an Assistant Manager or a cross trained Leasing ConsultantRealPage / Knock / Onesite Software experience strongly preferredCompletes the daily transactions, financial operation of the community by collecting and posting rent, fees, payments, preparing daily bank deposits, reconciling bank accounts, preparing financial reports, and processing invoices and payables.Reviews resident files and accounting records to determine unpaid and / or late fees owed,Communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.Follows the Company's established procedures related to evictions by following proper notice requirementsPromotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.Benefits & Perks :
Medical, Dental, & Vision CoverageEducational Assistance & Tuition ReimbursementPet Insurance401(k) with Employer MatchingShort-term & Long-term DisabilityCritical Illness & Accidental Injury CoverageLife & AD&D InsurancePaid-Time Off ProgramApartment Rental AllowanceSabbaticalCareer PathingTeam Building & Annual EventsOpportunities for GrowthFun "Culture Days"!What's AWESOME about Olympus?
Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!
Initial pay range (based on location, experience, etc.) : $27 - $29 / per hour
Each eligible team member receives incentives of Monthly Renewal & Quarterly Bonuses!
Olympus Property is an equal opportunity employer.
INDCA