Family Support Specialist

Salary : $42,000.00 - $44,000.00 Annually

Location : Hopewell, VA

Job Type : Regular Full-Time

Job Number : HF092325

Department : Healthy Families

Opening Date : 09 / 23 / 2025

Closing Date : Continuous

Description

Under the general supervision of the Executive Director / Program Supervisor, works with parents to optimize the home environment for the physical, mental and emotional well-being of children who are at-risk of being abused or neglected by assisting in strengthening the parent-child relationship, improving parenting skills, reducing family stress, and assisting parents in meeting their own needs.

Examples of Duties

• Establishes a trusting relationship with at-risk families by providing regular client contact through visits in the client' homes.
• Applies working knowledge of established family dynamic principals including but not limited to parent-child interaction, child development and the dynamics of child abuse / neglect to help client improve parenting skills, reduce family stress, and meet needs of parents. Helps parents learn problem solving and coping skills and refers them to appropriate community agencies as is appropriate. Helps parents to incorporate effective disciplinary techniques in the family structure.
• Assists parents in making and attending appointment for doctors, social services agencies etc., and acts as a liaison between families and other community agencies.
• Maintains effective, professional and on-going relationships with other agency representative through oral and written communication.
• Identify potential substance abuse issues or safety issues or both and refer to the Program Supervisor.
• Performs case management and development of individual or family service plans with goals, objectives and activities to meet individual client needs. Meet with supervisor on a weekly basis to evaluate client status.
• Implements IFSP (Individual Family Service Plan) and developmental screening tools under the general supervision of the Program Supervisor.
• Makes legal entries in client records in a tight time frame and ensures the confidentiality of those records while accounting for the accuracy and timeliness of all entries.
• Performs developmental assessments within the parameters of established instruments, and if warranted, with the Program Supervisor, refers the family with any suspected developmental disabilities to Infant Intervention and their family physician.
• Assists clients with paperwork needed in applications for programs such as medical or financial assistance.
• Attends regular staff meetings, team meetings, in service trainings, and other meetings as required.
• Assists with coordination of program activities.
• Performs other related duties as assigned by supervisor.

Typical Qualifications

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Supplemental Information

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