Talent.com
Visual Interpreter PTE Job at Aira in Milwaukee

Visual Interpreter PTE Job at Aira in Milwaukee

MediabistroMilwaukee, WI, United States
6 days ago
Job type
  • Full-time
Job description

Aira is a visual interpreting company that provides live, human-to-human professional assistance for people who are blind or have low vision. We operate 24 / 7 / 365 in three languages worldwide and provide service wherever there is an internet connection.

Our service is used in any industry, such as higher education, technology, retail, healthcare, transportation, and more. Our robust and growing network of partners committed to inclusion and accessibility includes airports, banks, major software companies, financial firms, retailers, and universities.

As a Visual Interpreter, you will answer live video calls from our blind and low vision customers and assist them with real-time tasks in countless unique scenarios. You will provide live, personalized support for each customer's unique requirements during live calls.

Objectives of this Role :

  • Embody the Aira brand by always being helpful, consistent, creative, and kind
  • Provide exceptional customer experience by utilizing training and tools efficiently and accurately to support blind and low vision customer needs
  • Contribute to the organization's growth and success by being a core member of the Aira team by supporting other Visual Interpreters
  • Continue to learn and develop extensive visual interpreting capabilities via ongoing education and training

Responsibilities :

  • Clearly and accurately present on-demand visual information to blind and low vision customers
  • Consistently answer calls while scheduled
  • Display a composed, and professional demeanor that inspires trust and supports the Aira mission
  • Engage and support the team by participating in team-building exercises, making helpful suggestions, encouraging other Visual Interpreters, and contributing to overall organizational growth and development
  • Maintain strict data privacy standards and confidentiality
  • Maintain regular and consistent attendance and punctuality
  • Follow all of Aira's policies and procedures. Adhere to Aira's values, beliefs, and principles
  • Anticipate Explorers' needs and provide exceptional customer experience
  • Seek and act on constructive feedback; apply learnings from others to enhance your own abilities
  • Demonstrate the ability to adapt to uncertainties or changing priorities and various types of calls and situations
  • Work effectively with all people equitably regardless of race, color, national origin, religion, sexual orientation, physical or mental disability, age, veteran status, or marital status
  • Make timely and quality decisions, and improve productivity and efficiency by drawing on experience and data to anticipate potential problems before they arise
  • Develop and maintain effective working relationships with team members and Explorers (the name we use to refer to our customers)
  • Set high standards of performance for self and others
  • Assume responsibility and accountability for completing assignments and tasks successfully
  • Responsibilities and activities may change or new ones may be assigned at any time with or without notice
  • Follow the Visual Interpreter Code of Professional Conduct
  • Requirements :

  • Is an enthusiastic, eager, and articulate communicator
  • Is mission-driven, and has innate problem solving skills
  • Adapts well to new technological systems and processes
  • Is comfortable using PCs, Macs, smartphones, applications, and online platforms
  • Has strong spatial awareness and a keen sense of direction, with the ability to orient themselves well using 2D and 3D maps and visual cues
  • Has strong investigative research skills and is tenacious in the pursuit of information
  • Utilizes creative problem-solving skills and thrives under pressure
  • Possesses a strong vocabulary and knows how to utilize descriptive language effectively
  • Has a strong attention to detail
  • Qualifications :

  • A high school diploma or GED equivalent
  • Be 18 years of age or older
  • Fluent in English
  • Must be located in the United States (excluded locations : CA, CO, D.C., IL, MA, NJ, NY, OR, WA, US territories, international except US military installations OCONUS)
  • A private workspace with no background noise, that is free from family, friends, pets, visitors, etc
  • A computer system that meets our required technical specifications
  • Minimum Schedule Requirements :

  • Minimum 20 hours of weekly availability; minimum 12 hours worked per week
  • Availability provided in 4 hour blocks
  • Availability Saturday or Sunday required
  • Preferred Qualifications :

  • A background in customer service, a call center environment, or technical support
  • Experience working with people with disabilities or with accessibility technology
  • Knowledgeable of the full range of accommodations used by the blind and low vision community (e.g. JAWS)
  • Bilingual in French or Spanish (spoken and written conversational proficiency)
  • Benefits :

  • $20 base rate 4 : 00am - 12 : 00pm PST
  • $1 Swing 12 : 00pm - 8 : 00pm PST
  • $2 Nights 8 : 00pm - 4 : 00am PST
  • $3 Weekends 8 : 00pm Friday - 4 : 00am Monday PST
  • $400 Annual technology stipend
  • Paid sick leave
  • Paid training
  • 100% remote work - always was, always will be
  • Supportive, integrated team environment with ongoing development opportunities
  • All candidates will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, martial status, military or veteran status, gender identity and expression, genetic information, or any other factors protected by law.

    Aira is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at humanresources@aira.io.

    #J-18808-Ljbffr

    Create a job alert for this search

    Visual Interpreter Pte • Milwaukee, WI, United States

    Related jobs
    • Promoted
    TEACHER - BILINGUAL High School English Teacher

    TEACHER - BILINGUAL High School English Teacher

    Milwaukee Public SchoolsMilwaukee, WI, United States
    Full-time +1
    High School Bilingual English Teachers provide an instructional program for students that is appropriate to their educational needs and developmental levels. The educational program is offered in an...Show moreLast updated: 30+ days ago
    • Promoted
    High School English Teacher : Southeast High School

    High School English Teacher : Southeast High School

    Focused StaffingMilwaukee, WI, US
    Full-time
    Licensure issued by Wisconsin’s Department of Public Instruction (or eligibility for such licensure) in ALL subject areas to be taught. Successful teaching experience, urban school(s) preferre...Show moreLast updated: 30+ days ago
    • Promoted
    ASL INTERPRETER (DHH)

    ASL INTERPRETER (DHH)

    Milwaukee Public SchoolsMilwaukee, WI, United States
    Full-time +1
    The Educational Interpreters primary function is to facilitate communication among Deaf and Hard-of-Hearing students and their hearing peers, the classroom teacher, and other personnel in the schoo...Show moreLast updated: 30+ days ago
    Language Services Associates is hiring : Soninke Video Interpreter in Milwaukee

    Language Services Associates is hiring : Soninke Video Interpreter in Milwaukee

    MediabistroMilwaukee, WI, United States
    Full-time
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Language Services Associates is looking for US based Soninke interpreters for our remote video interpr...Show moreLast updated: 6 days ago
    Bilingual Teacher : K-12 Opportunities for 2025-2026 School Year

    Bilingual Teacher : K-12 Opportunities for 2025-2026 School Year

    KreycoMilwaukee, WI, US
    Full-time
    Quick Apply
    Kreyco (formerly known as LLN) is a nationwide organization that specializes in PK-12 world language education.We support language learners of all kinds by connecting schools nationwide to teachers...Show moreLast updated: 30+ days ago
    Canada PR (Non Voice) (Remote - Mumbai / Bangalore only) Job at First Advantage in

    Canada PR (Non Voice) (Remote - Mumbai / Bangalore only) Job at First Advantage in

    MediabistroMilwaukee, WI, United States
    Remote
    Full-time
    Get AI-powered advice on this job and more exclusive features.The primary responsibility for the position is to cross-check all the records entered for the applicants who apply for jobs with our cl...Show moreLast updated: 6 days ago
    Visual Interpreter FTE Job at Aira in Milwaukee

    Visual Interpreter FTE Job at Aira in Milwaukee

    MediabistroMilwaukee, WI, United States
    Full-time
    Be among the first 25 applicants.Must additionally complete Aira Agent Prescreen and Aptitude Test.We are an assistive technology company on a mission to remove barriers and make the world more acc...Show moreLast updated: 6 days ago
    • Promoted
    High School English Teacher : Northwest High School

    High School English Teacher : Northwest High School

    Focused StaffingMilwaukee, WI, US
    Full-time
    Licensure issued by Wisconsin’s Department of Public Instruction (or eligibility for such licensure) in ALL subject areas to be taught. Successful teaching experience, urban school(s) preferre...Show moreLast updated: 30+ days ago
    • Promoted
    Sign Language Interpreter

    Sign Language Interpreter

    Birch AgencyMilwaukee, WI, US
    Full-time
    Full time Educational Interpreter (Sign Language Interpreter).The Educational Interpreter provides interpreting and support services to Deaf and Hard-of-Hearing students mainstreamed in the school ...Show moreLast updated: 13 days ago
    Aira is hiring : Visual Interpreter FTE in Milwaukee

    Aira is hiring : Visual Interpreter FTE in Milwaukee

    MediabistroMilwaukee, WI, United States
    Full-time
    We are an assistive technology company on a mission to remove barriers and make the world more accessible.We operate 24 / 7 / 365 in three languages worldwide and provide service wherever there is an i...Show moreLast updated: 6 days ago
    Hmong Interpreter

    Hmong Interpreter

    Propio Language ServicesMilwaukee, WI, US
    Full-time
    Quick Apply
    At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides c...Show moreLast updated: 30+ days ago
    • Promoted
    English Teachers Wanted

    English Teachers Wanted

    Uline, Inc.Union Grove, WI, US
    Full-time
    Uline Drive, Pleasant Prairie, WI 53158.Are you a master of words with an eye for detail? At Uline, you’ll transform complex ideas and data into compelling insights, helping leaders make...Show moreLast updated: 16 days ago
    Language Services Associates is hiring : K'iche Video Interpreter in Milwaukee

    Language Services Associates is hiring : K'iche Video Interpreter in Milwaukee

    MediabistroMilwaukee, WI, United States
    Full-time
    Language Services Associates is looking for US based K'iche interpreters for our remote video interpretation service line. As a member of LSA’s network of Independently Contracted Interpreters, you ...Show moreLast updated: 6 days ago
    • Promoted
    Summer School Teacher : English (9-12)

    Summer School Teacher : English (9-12)

    Focused StaffingMilwaukee, WI, US
    Full-time
    We seek for licensed Summer School Teachers to provide classroom instruction in English courses through the Summer School Term (15 days : June 20 - July 11). With curriculum and planning support from...Show moreLast updated: 30+ days ago
    Vietnamese Language teacher- ID : 1059185

    Vietnamese Language teacher- ID : 1059185

    Language TrainersMilwaukee, WI, US
    Part-time
    Quick Apply
    Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns and cities across the world. Students are either in-company...Show moreLast updated: 30+ days ago
    AP English Literature and Composition Tutor Job at Varsity Tutors, a Nerdy Compa

    AP English Literature and Composition Tutor Job at Varsity Tutors, a Nerdy Compa

    MediabistroMilwaukee, WI, United States
    Full-time
    AP English Literature and Composition Tutor.The Varsity Tutors Live Learning Platform has thousands of students looking for online AP English Literature and Composition tutors nationally.As a tutor...Show moreLast updated: 30+ days ago
    • Promoted
    Registration Specialist - Bilingual Required (Spanish / English)

    Registration Specialist - Bilingual Required (Spanish / English)

    Government JobsMilwaukee, WI, US
    Full-time
    Milwaukee Area Technical College is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years.Th...Show moreLast updated: 30+ days ago
    Video Interpreter Remote Job at Convo Communications in Milwaukee

    Video Interpreter Remote Job at Convo Communications in Milwaukee

    MediabistroMilwaukee, WI, United States
    Remote
    Full-time
    About Convo Communications LLC.Convo Communications is a Deaf-owned, Deaf-operated, and FCC-certified company that strives to connect humans through universal communication solutions shaped by cult...Show moreLast updated: 6 days ago