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Senior Patient Account Specialist
Senior Patient Account SpecialistMacpower Digital Assets Edge formerly MDA Edge • Houston, TX, US
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Senior Patient Account Specialist

Senior Patient Account Specialist

Macpower Digital Assets Edge formerly MDA Edge • Houston, TX, US
16 hours ago
Job type
  • Full-time
Job description

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Macpower Digital Assets Edge formerly MDA Edge provided pay range

This range is provided by Macpower Digital Assets Edge formerly MDA Edge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00 / hr - $20.00 / hr

Job Summary

  • Provides medical collection services for TLRA collection units.
  • Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines.
  • Patient and client satisfaction is essential.
  • Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and Client inventory.

Key Requirements

  • Healthcare exp is a must have.
  • Prefer minimum of 2 years' experience with insurance billing, collections, payment, and reimbursement verification and / or refunds Professional and effective written and verbal communication required.
  • Experience of working within a multi-facility hospital business office environment preferred.

    • Responsibilities

  • Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives.
  • Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status.
  • Handles inbound patient and / or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
  • Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
  • Performs research and analysis of account issues and strives to resolve problems timely and accurately.

    • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Contract

    Job function

    Job function

    Health Care Provider

    Industries

    Staffing and Recruiting

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    Patient Account Specialist • Houston, TX, US