Digital / Customs Project Manager

Design / Textile / Wallcovering Industry Experience Required

ABOUT THE COMPANY

Versa Designed Surfaces is a leader in innovative, sustainable wallcoverings that transform spaces and elevates the human experience. We design, manufacture and deliver beautiful, purposeful wallcoverings that go beyond the surface supported by a commitment to unmatched service and collaboration. At Versa Designed Surfaces, we are driven by creativity, curiosity and a passion for making a difference.

Only Versa Designed Surfaces offers the perfect combination of cutting-edge technologies, sustainable practices and design-forward products that reimagine the possibilities of every wall. And behind every product is a team of dedicated professionals who bring expertise, enthusiasm and a commitment to excellence.

Join us and be part of a company that values innovation, partnership and environmental stewardship as we shape the future of design.

To learn more about Versa Designed Surfaces and explore career opportunities with us, please visit our website at www.versadesignedsurfaces.com .

ABOUT THE OPPORTUNITY

Versa Designed Surfaces is seeking an exceptional Digital Customs Project Manager to join our team. In this newly created role, youll bridge creativity and operations, serving as the vital connection between our digital design team and customers. This is your chance to contribute to some of the most exciting and unique products we makecombining artistry, innovation and craftsmanship to bring bold ideas to life.

In this role, youll collaborate closely with our creative and production teams to manage projects from concept to completion, ensuring seamless execution with attention to detail. By fostering strong customer relationships and delivering outstanding service, youll help them design beautiful, transformative spaces.

Responsibilities include :

• Oversee all aspects of digital custom projectsfrom concept through productionensuring accuracy, timeliness and quality.
• Translate creative ideas into finished products.
• Act as a vital link between customers and internal design and production teams.
• Lead the mural strike-off process, managing order entry, timelines, updates and shipping logistics.
• Build strong relationships with a culturally diverse customer base.
• Tailor support and advocate for customer needs.
• Coordinate with design and production teams to align priorities and troubleshoot challenges.
• Communicate proactively with customers about project status and milestones.
• Support the quoting team as needed, providing exceptional service and expertise.
• Champion customer advocacy by resolving pricing, delivery or quality concerns with professionalism and efficiency.

PERSONALITY CHARACTERISTICS :

MINIMUM REQUIREMENTS :

PI64ce969b1857-31181-38645308

Required

Preferred

Job Industries