Customer Success Manager

A company is looking for a Customer Success Manager to drive engagement and value for a portfolio of enterprise customers.

Key Responsibilities

Manage, support, and develop a portfolio of enterprise customers (B2B)

Connect with stakeholders to understand and enhance user value and engagement

Identify patterns and synergies between different end-user use cases and share insights with the team

Required Qualifications

2-3 years of experience as a Customer Success Manager

Previous experience managing complex enterprise accounts

Strong business orientation with a focus on customer growth and scalability

Ability to thrive in start-up and remote-first environments

Fluency in English, both spoken and written